Your input is important to us. Please provide your valuable feedback. Here are some testimonials from our clients:
I only had my GMT-Master II serviced once in 26 years (not good). The broken down oils resulted in excessive wear on several key components. Among the things replaced were the mainspring, tube assembly and crown, chipped crystal, badly faded bezel, and a heavily worn stainless steel band. In addition it took Jeffrey four cleanings just to remove all the old oils.
The entire process took just over a month to complete with much of that time spent awaiting components from Rolex. I received my watch six days ago. It was immaculate! It looks as if its never been worn and keeps excellent time. I couldn't be happier. It has been a long, long time since I have seen such dedicated commitment to perfection in providing a service that exceeded all my expectations.
From my first telephone call to the Rolex Doctor until i received my returned watch, the entire process was hassle-free. I highly recommend Mr. Jeffrey Harris. You can entrust your Rolex to him with complete confidence. I really don't think there is a better Rolex watch repairman in the country with more experience and that will take the required time to painstaking ensure your watch is fixed exactly right!
A sincere thanks Jeffrey for a job well done!
Date of Posting: 21 December 2014
Posted By: Rick Gholson
Retired Airline Pilot, Fulshear,Texas
Jeffrey and his team are true artisan craftsmen! I have an early 2000 stainless and black Submariner that had never been serviced. I had researched sending it to the factory and even checked with a local Rolex dealer who sends them to their own watch team with a 5 - 6 month wait. When I asked Jeffrey why I should send him my watch, I was sold when he replied that he doesn't let young factory techs with no experience work on watches. Everything after that point was exactly as he said it would be and I'm not sure he gets any sleep at all! A pleasure to do business with and I will now get on a 3 year cycle so this watch can be passed down through the generations. Thank you for your expertise and experience!
Date of Posting: 04 December 2014
Posted By: Alex "Big Al" Vanderwerff
Government Program Manager, Huntsville, AL
We just received my daughter's mid size Rolex Yachtmaster back from the Rolex Doctor. The watch looks better than new! My daughter, an AF pilot is hard on her watch (especially after it served her well in Iraq & Afghanistan for four deployments) and besides having scratches, etc. the watch was inoperable when we sent it in. The repair was done promptly and the Rolex was returned to us when promised. I will be sending one of my Rolex's to Jeffrey for a tuning and cleaning after the holidays.I highly recommend the Rolex Doctor.
Date of Posting: 26 November 2014
Posted By: Bob Hofstetter
Live and play in Northern MI, United States
I called Jeff and told him about my 45 year old Rolex Oyster Datejust that I bought while on R&R during Vietnam war. My Rolex and I survived a war together just fine, but it had basically ceased to run several years ago. I really did not trust my local Rolex dealers, who all admitted they had to send it out anyway. I called Jeff and sent the watch down to him. He called and gave me an estimate for everything. Once he had it fixed, he called me and told me what he had found and had to repair. When the watch arrived, I swear it had not looked this good since the day I bought it in Hong Kong.
Jeff: I am taking your advice and will send the watch to you every three years. Thanks for a job done professionally and sending my old friend back to me looking so good and keeping perfect time.
Date of Posting: 18 November 2014
Posted By: Harry Gilliam
Ecommerce Business Owner, Round Hill, Virginia
I had a unique problem with my 46 year old Rolex. Loved my watch & didn't want to replace it. I contacted several people to get an estimate & found they didn't want to try to repair it. I called Jeffrey & described the problem. He said "send it, I'll fix it". He did a great job! It looks like a new one. Don't hesitate to let him repair your watch.
Date of Posting: 13 November 2014
Posted By: Fleetwood T.Lane
Real estate investor, Fairhope, AL
At first, I was a little reticent sending my precious Rolex to an Internet - based repair business. I got an immediate phone call when he got the watch, and an estimate that he kept. My watch had internal damage, and it was fully repaired and restored to its original condition- like new. Impeccable service. Very detail oriented when it came to shipping, insurance and delivery. I knew where my watch was and what was being done every step of the way. Friendly, easy to do business with. Better than the top end jewelery store that I used to work with.
Date of Posting: 09 November 2014
Posted By: Joseph Sisto
Project Management Consulting, Duluth, GA
While clearing my father's house, following his death, I found a very old watch which was in deplorable condition. A neighbor, grateful for my father's assistance, had given the watch to my father in the early 80'S. Although the watch face bore the Rolex emblem and the words "Oyster Perpetual", my father assumed it was a fake, a knock-off. Until the band broke, he wore the watch as an everyday work-in-the-yard watch. When the band broke he threw it into the back of a nightstand drawer. When I found it, the watch was encrusted with dirt, the crystal scratched to the point the dial was barely visible. Somehow, the watch did not "feel" like a fake. I took it to a local watch repair shop where they kept it for 6 months "trying to establish its authenticity". After retrieving the watch, I began a search for a reliable watchmaker who specialized in Rolex watches. I found Jeffrey Harris's web site, read the testimonials and decided to contact him. Very personable and extremely knowledgeable, Jeffrey impressed me as someone with whom I could entrust my father's watch. Within hours of our initial conversation, Jeffrey sent me a shipping label to send him the watch. He called me as soon as he had the opportunity to examine the watch. He confirmed the watch was not only authentic but an uncommonly large bubble back watch from 1949. He estimated the cost of the repairs and informed me the rejuvenation would be painstaking and time consuming. Indeed, it took Jeffrey several months to restore the watch. He kept me informed as to the progress. With great anticipation, I received the watch yesterday. It looks stunningly beautiful!! It is virtually impossible to believe that it is the same watch. Jeffrey is not only a fabulous watchmaker, he is an artist, an individual who loves his craft. To all those who read this testimonial in the future, know you can trust and rely upon Jeffrey to give your watch the most professional care possible. I now have a beautiful, keepsake to wear in my father's memory.
Date of Posting: 25 October 2014
Posted By: Julia Jacobs
A skeptic I was! Who would send in their Rolex to someone they met on the internet? From the first conversation to the last, Jeffrey was one of the most honest, professional and caring businessmen I've met. I couldn't be more impressed with the service and how beautiful my watch turned out! Thank you Jeffrey!!
Date of Posting: 10 October 2014
Posted By: Anne McGinn
Crystal Lake, Il
I contacted Jeffrey regarding my Rolex that was in bad shape. He was extremely patient and helpful. Literally 5 minutes after our conversation, I had the mailing label. The day Jeffrey received my Rolex he called me and assessed the repairs that my watch needed. Admittedly, I had only had it serviced once. I took it to my local jeweler in Princeton and they sent it out for repair. I was so disappointed when I got it back $600 later and it still did not keep time!
I assumed I was the only person on the planet who had purchased a Rolex that did not keep time. So I gave up and never had it serviced again. Then I found Jeffrey and read all the testimonials. Like many of you, I was apprehensive about sending my watch out of state. After my conversations with Jeffrey, I had total confidence.
I received my Rolex this past Monday. It looks brand new and it keeps time to the minute! I keep on looking at my wrist in disbelief. Jeffrey is a master and I will ONLY have him service my watch. Jeffrey educated me regarding the proper care of my Rolex without lecturing me; he truly loves what he does.
AND within minutes of receiving my watch via UPS on Monday, he called me to ensure I knew the proper way to set the time and date. That is how much he cares.
I have to say I have not received this type of personal service and professionalism probably ever. If you have any doubts, run, don't walk, because Jeffrey will restore your Rolex just as he did mine.
Thank you Jeffrey.
Date of Posting: 10 October 2014
Posted By: L.A. Smith
Attorney, Princeton, NJ
Found Jeff on line, we spoke a long time discussing the problems I had with both of my Rolex's. I sent them down to Jeff and he then called me to explain what needed to be done on both. I now have them both back and am extremely impressed with his work. I will definitely be recommending him to family and friends and will use him again myself, as I have a wide variety of watches. Thanks again Jeff for all your hard work and expertise. Eric Day
Date of Posting: 02 October 2014
Posted By: Eric F Day
Quality Engineer, Aerospace, Savannah Ga
I let my poor Rolex lounge in a drawer for a few years, broken rusty and tired. In the past when I had it fixed I went to a jewelry store in Chicago and they would send it overseas and I wouldn't see it forever and it cost a fortune. So I let it sit....until I decided to do something about it and I found The Rolex Doctor on the internet. I researched my options, went to Better Business Bureau sites, scoured the internet and spoke to a few repair places. I ultimately decided that I could trust my watch to The Rolex Doctor. Jeffrey could not be more attentive, he made sure I understood EVERYTHING and he promised me my Rolex was safe with him and would come back as good as new. Well he delivered on all his promises, I knew when he received my watch, he called me with all the repair details (and there were a lot thanks to my inattentiveness!!!), he was always happy to answer questions and give me status of the repair. I received my watch back 2 weeks ago and its GORGEOUS, looks brand new, runs like a champ! So if you have a Rolex, if it needs a yearly tune-up (I WILL do that every year now) or a major repair you should not hesitate to deal with The Rolex Doctor!!! As long as The Rolex Doctor is around they will get my business!!!!
Date of Posting: 01 October 2014
Posted By: Lois Lloyd
WOW!! What a FANTASTIC job Jeffrey did on my Rolex watch!! I am embarrassed to admit that I had not had my Rolex serviced for a long time and it was in serious need of repair and cleaning. After talking to Jeffrey on the phone, I felt entirely comfortable sending my watch to him. He was very patient in explaining what needed to be done and kept me posted during the process of what he was doing to repair my watch. He is an absolute professional to work with and I HIGHLY recommend him to repair or service your watch. When my next cleaning/service is due in 3 years, I can assure you he will be my go to guy to service my watch. NICE job Jeffrey ~ my watch looks brand new and I cannot thank you enough!!!
Date of Posting: 26 September 2014
Posted By: Candace O'Connell
Coeur d'Alene, ID
I have an older Rolex that had not been serviced on a timely basis and it ended up with water in it and much work needed on the watch. I researched a number of places and ended up calling Jeffrey off his site on the internet. Because of his knowledge, I decided to take a chance and mailed my watch off. Jeffrey was very patient with me and made me feel secure with the process. My watch is now working and looks new. Jeffrey, thanks so much. I will definitely use you again and send others to you.
Date of Posting: 23 September 2014
Posted By: Iris Thompson
Insurance Agent, St. Mary's Ga
Like most others, I was reluctant to send my 1958 Rolex Oyster Date to someone I hadn't met. However, after reading all the positive comments here, and after talking to Jeff on the phone, I was much more comfortable with having him check the watch and let me know what it would take to repair and refurbish it. Sure am glad I did!! Jeff called me once he received the watch and analyzed what needed to be done to make it look and run "like new". I was still a little skeptical that it would "look as good as the day I bought it" like Jeff claimed. When I opened the box and looked at my watch yesterday, I realized that he was absolutely right! He completely rebuilt and refinished the watch, and the face, hands, crystal and all look like it just came from the Rolex factory! Terrific job. It took almost 4 months for the overhaul to be completed, but it sure was well worth the wait. I'll be sending the watch to Jeff in a few years for the routine maintenance that needs to be done. If you have a fine watch that needs work, don't hesitate to contact the Rolex Doctor to get it done!
Date of Posting: 23 September 2014
Posted By: Jim Schavone
US Navy Retired, full-time RV'er, Sioux Falls, SD, USA
After 24 years I figured it was most likely smart to get my Rolex Oyster SS looked at, since it had black spots on the hands, scratched crystal, and it was not running properly. I collect watches, and have a really nice selection...but i really like my Rolex that I got for my 40th birthday as a gift. I am now 71 and I swim in a pool and the ocean regularly, I also go hiking regularly as well as still wear my Rolex to work. I looked on line for Rolex repair and The RolexDoctor came up, I called them and spoke with Jeffrey, I described what I thought was wrong with my Rolex and he sent me an insured ups label so I could send him my watch. He called me the day he received my watch and he described what the actual problems were with my Rolex. It took him over a month to complete the repairs on my watch.
I just received my Rolex back today Monday 09/22/14 HOLY COW...it looks like new, its beautiful, and it runs like new, talk about LUCK! I had no idea who Jeffrey was, but after the phone call from him explaining in detail what was wrong with my watch I felt good about him doing the repair for me. Now to see my watch it speaks for itself...thank you Jeffrey...you get what you pay for...I have the proof.....Rick
Date of Posting: 22 September 2014
Posted By: Rick J Arlan
packaging/crating and shipping co., Tulsa, OK
I found Jeffery's watch shop "The Rolex Doctor" online, and read some positive reviews. But still, I was naturally hesitant to send my beloved Rolex off to an "Internet" repair shop. Well, I can tell you there was nothing to worry about! His service was excellent, his communication throughout the process was great, and most important ... the watch came back looking and working as good as new! Jeffrey is the real deal, and truly cares about his customer's satisfaction. My watch will be going back to him in three years for its regular tune-up and maintenance. Thanks again!!
Date of Posting: 22 September 2014
Posted By: Charlie Rohlfing
I was Reluctant to send my Rolex Submariner to Florida for repair, but Jeffrey seemed so knowledgeable about my watch that I really wanted his expertise doing my repair. It took a little longer than I had hoped; in this world of next day service and same day pickups. Well I was way off when it comes to fine watch repair especially on a Rolex that had not been serviced in 18 years. Jeffrey was nice enough to return my repaired Submariner while I was on vacation, he had it delivered to my hotel. I have been very happy with the work he did (serviced, mainspring replaced, new barrel, and a new crystal) I love my watch, it looks great and works perfectly. Thanks so much. Please trust this business and Jeffrey. He does excellent work and knows what he is talking about and he answers your emails, cell calls, and texts you back promptly. All good here.
Date of Posting: 13 September 2014
Posted By: Jody Garcia
Family owned furniture business, amazing wife and 4 children, Las Vegas and Los Angeles.
I was so hesitant about sending my Rolex to a stranger. My Watch was in bad shape, I dropped it accidentally and the crystal was shattered. I sent the watch the end of July and received it the other day. Jeff did a great job. I highly recommend him.
He was very thorough in explaining the cost and what needed to be done. My 10 year old watch looks brand new. Thank you.
Date of Posting: 10 September 2014
Posted By: Joyce Gross
Retired Properties Manager, Jamison, PA
Finding Jeff on line, I took a gamble, called and spoke to him about my Rolex problem.
Jeff made me feel secure sending my watch over a thousand miles, to a stranger. After receiving the watch, he called explaining what was necessary to get my Rolex repaired.
I received it today and it looks like new. Not cheap, however, quality costs. Well worth the price.
Date of Posting: 02 September 2014
Posted By: Arthur Kropp
Retired High School Teacher (33 Years), Hanover, IL
I have to say that at first I was somewhat reluctant to send my watch to someone I found on the internet, but after reading many of the testimonials I decided to give Jeffrey a try. Everything Jeffrey promised he delivered. My 10 year old Submariner was a disaster. One thing that really impressed me about Jeffrey was the time that he took explaining what was wrong with my watch ( a lot),what he would do to make it as good as new, and his genuine reassurance that when he returned it, it would look and run as good as new. It is a real pleasure doing business with a truly honest perfectionist. For any future service Jeffrey will be my only choice and I would not hesitate recommending him to anyone. Thanks again Jeffrey, Superb Job!
Date of Posting: 23 August 2014
Posted By: Greg Beaugez
I have had my Rolex for 40 years and had it cleaned several times, Jeffrey Harris the RolexDoctor did the best job!
My watch looks brand new!
I recommend Jeff wholeheartedly--efficient and great work!
Date of Posting: 10 August 2014
Posted By: Gene Liotta
Sheriff United States Federal Courthouse, Key west, FL
I just received my Rolex back from service and repair and it looks and runs like brand new. Over the years I've had this watch serviced five other times, Jeffrey Is The only one that could make my Rolex run perfectly.
If you are Looking To have your Rolex serviced and are thinking about who you should send It To; STOP THINKING and send your watch to THE ROLEX DOCTOR, You Won't Be sorry. Jeffrey, your passion, skills, experience and attention to detail shows in your work. I'm so happy I sent it to you. I will truly recommend you to all my Rolex wearing friends. Get the Rolex Doctor experience if you have a watch in need of service, you will not be disappointed.
Thank You Very Much For taking such great care of my watch. What A Pleasure It Was Doing Business With You.
Tony J. Spicola
Advertising and Marketing
Date of Posting: 05 August 2014
Posted By: Tony J. Spicola
Advertising and Marketing, Pueblo, CO
I wanted to say thanks for the great work that you did with my watch. It has been three weeks since it was returned and it is running better than new. I've had this watch repaired twice by the factory and it has never ran as well, even when it was brand new in 1985. I'd like all of your potential customers to know that your service is better, less expensive and more professional than I ever received from either the manufacturer's Dallas or Beverly Hills locations. Simply stated, there is no reason to send a watch to Rolex as long as you are still in the watch repair business! Sincerely, Sean O'Brien
Date of Posting: 30 July 2014
Posted By: Sean A. OBrien
Vice President Sales & Marketing, Midlothian, VA
When my Rolex stopped keeping time, I went online to find a certified Rolex repair technician. I found The Rolex Doctor and contacted Jeffrey Harris who put me at ease with his expertise in identifying my particular Rolex by only my verbal description. He emailed shipping documents and instructions and I sent it off the next day.
After receipt and examination of the watch Jeffrey called me to describe the condition of it and proceeded to give me an estimate for cleaning and repair. Several weeks later he contacted me to advise me that the watch required much more repair, but he would honor his estimate and not charge me any extra to complete the work.
When the watch arrived recently it looked new! I will follow his advice and sent it to him every three years for a cleaning and tune-up.
Date of Posting: 29 July 2014
Posted By: Ann Raab
Retired Project Manager - Fine Homes, San Anselmo,CA
I wear my Rolex almost every day regardless of work, play or sport. After 15 years it just stopped….
A friend had his watch serviced by Jeff and was very impressed with him and he passed along his contact info. My email was promptly answered and all through the service of my watch I received timely feedback and Jeff always took the time to talk through any issues or questions. Well – not having serviced my watch – ever –I was given the “lecture” about more prompt servicing. The Rolex Doctor became Rolex Dad ;-) What came through in these conversations was his incredible knowledge and passion for Rolex.
In addition to getting my watch up and running - I wanted a change the look with a new dial. After describing what I was looking for, Jeff offered alternative ideas and was very patient with me as he sent pictures of different dials and we talked through what I liked and didn’t. It ended up that I went a different direction than where I first started and went with Jeff’s recommendation.
When I received the watch, I was extremely happy with not only the new dial, but was amazed at the condition. I was looking for the familiar scratches and did not see them especially a relatively deep scratch on the case that I thought would be there – it was gone! I actually grabbed the magnifying glass to look for it and could not see a trace of it…
Jeff has my thanks on a great job and I do not hesitate in endorsing him.
Date of Posting: 27 July 2014
Posted By: Zoltan Barkoczy
Sending your Rolex to someone on the Internet for servicing might sound crazy to most people. But with all of the excellent testimonials about Jeffrey and his company, I decided to take my chances...and I'm glad I did. Both mine and my wife's watches needed servicing. Her's, in fact, had never worked correctly. When Jeffrey received the watches, he called me and told me exactly what was needed to be done...gave me a fair price to be fixed. I received the watches today and they look brand new. No one else will ever work on these watches but the Rolex Doctor.
Michael A. Brown
Brokers Resource, Inc.
3326 Aspen Grove Drive
Franklin, TN 37067
Date of Posting: 21 July 2014
Posted By: Michael A Brown
Brokers Resource, Inc., Franklin, TN
After several attempts to find a repairman for my 43 year old Rolex Submariner that I rarely removed from my wrist, I was fortunate enough to find Jeffrey Harris, the Rolex doctor.
I really abused my watch over the years and it was running fast, crystal scratched so bad you could hardly read the dial, and overall was in pretty bad shape. This watch had never been serviced by a Rolex expert.
After talking to the Rolex doctor, I decided to give him a try. He sent me shipping labels and insurance information and instructions on how to package my watch to get to him. All that worked perfectly. Once he received the watch, he called me and told me exactly what was wrong, what needed to be done, and the cost to repair it. I quickly agreed to his recommendations and he proceeded to fix my watch.
He then called me when the watch was ready and again we flawlessly executed insured delivery of my watch to me here in Montana.
When I opened the package I was flabbergasted because my watch looked as beautiful as the day I bought it in 1971. What a wonderful experience I had.
Nowadays, it is rare to find a vendor that will do what they say, when the say they will do it, at the price they quoted. I promise you that the Rolex doctor does everything he says he will do at the price he quotes.
I highly recommend the Rolex doctor to anyone needing a Rolex serviced to appear and operate like it is brand new. I promise you, that the Rolex doctor says what he means, means what he says, and is a Rolex expert. I guarantee you will be more that satisfied with the work.
You may contact me in person if you desire so I can offer more details on my experience. The Rolex doctor has the number. Although the Rolex doctor and I have the same last name, we are not related, and by chance I found him on the internet.
John A. Harris
Lieutenant Colonel, US Army (Retired)
Three Forks, Montana
Date of Posting: 09 July 2014
Posted By: John A. Harris
Lieutenant Colonel, US Army (Retired), Three Forks, Montana
In looking for someone to service my 33 year old Rolex GMT Master I talked to several prospective firms. Mr. Harris the Rolex Doctor, convinced me of his experience and expertise. I was concerned about shipping the watch back and forth. He sent me a prepaid 2 day air label for UPS, and I had the UPS store pack the watch. No problems with shipping. When he checked it over he found several things wrong, and told me it would take a couple of months to fix. He called at the end of that time and confirmed my address, which had changed, and it arrived on time. He called to check on it and to remind me that it had been sitting in a box for a few days and needed to be hand-wound to make up for that. After several weeks of wearing it I am impressed with its accuracy. The entire process was as painless as possible, and I will use Mr. Harris again to work on my Rolexes.
Date of Posting: 08 July 2014
Posted By: Curtis Rich
Albuquerque, New Mexico
I consider my self lucky to have found Jeffrey Harris the Rolex Doctor. My Rolex was not keeping time and I needed to have that fixed, so I went online to see if I could find somebody to help me. After emailing Jeffrey, he called me right away and we had several more conversations. At First I was reluctant to send my watch all the way to Florida From Honolulu HI. But After Talking To Jeffrey I Felt Very Confident He Was The man I could Trust.
Jeffrey told me that he would send a shipping label and the watch would be insured. I am glad that I entrusted my watch to him. He did a great job for a reasonable price. My watch keeps perfect time and looks like Brand new.
Thank you Jeffrey, we will send my husbands Rolex to you next.
Retired Veterinary Hospital Office Manager
Date of Posting: 08 July 2014
Posted By: Christa Maene
Retired Veterinary Hospital Office Manager, Honolulu, HI
Ron and I can't thank you enough. We first met Jeffrey and his son when my husband bought a Brietling from Jeffrey at an amazing price. He then talked me into having my Rolex and Chopard repaired and tuned up. I also talked my son into sending his Rolex. They all came back better then new. I will never go anywhere else. If you need any watch repaired DO NOT hesitate to send them to Jeffrey. They will come back to you better then you can imagine. If you're looking for a new watch check with Jeffrey and his son first. They are a pleasure to do business with.
Date of Posting: 23 June 2014
Posted By: Ron & Debbie Hopkins
VP Ron Hopkins Ford - Elgin, IL, St. Charles, Il.
The technical quality of Mr. Harris's work is, so far as this layman can tell, superb. The case and dial of my 42 year-old Rolex Air-King looked impeccable after he overhauled the watch, and it now keeps more accurate time than it ever did. Moreover, his expertise and candor in advising customers is noteworthy: upon receiving and inspecting my watch, he phoned and spoke to me at length, offering a detailed explanation of what was wrong with it, what he needed to do to repair it, and exactly what each element of the repair would cost. It was a distinct pleasure doing business with him.
Date of Posting: 19 June 2014
Posted By: Bruce D. Smith
Administrator Library Systems Tulane University, New Orleans, Louisiana
I feel like I'm extremely lucky to find the RolexDoctor, just by chance I chose to go with them and what a surprise! When I got my watch back I couldn't believe it was mine, it looked better than the day I took it out of the box some thirty years ago. For years I used a local jeweler and he did a passable job taking care of my watch however he passed away about 5 years ago and I had to take the watch to a jeweler in a mall, what a disaster my watch never worked right after that and it was expensive to boot. Jeffrey has proven to me where my watch will go be taken care from now on.
Thanks Jeffrey for an outstanding job.
a Loyal customer
Date of Posting: 15 June 2014
Posted By: Douglas Trepany
Retired Engineer (Oil Field), Tomball, TX
My Rolex Date Adjust watch was given to me on my 50th birthday by my wife. That was 22 years ago and the watch had not been touched until I sent it to Jeffrey B. Harris for repair. I also was skeptical of sending my watch to a stranger, however, Jeffrey assured me it would be well taken care of. When I sent my watch it had stopped working completely.
I recently received my watch from Jeffrey and looks and runs like new! His skill is amazing. I would recommend anyone to avail themselves of his high quality service.
Date of Posting: 09 June 2014
Posted By: John Sebring
Retired Computer Technician, Cazenovia, NY
I had a very positive experience with Jeffrey Harris and The RolexDoctor.net.
I sent my wife's Rolex Lady's Gold President to Jeffrey, and frankly,I was a little nervous about doing so because I really didn't know Jeffrey or his company. It's an expensive watch that I didn't want to have to replace if Jeffrey/The Rolex Doctor turned out to be not for real. Originally, I had simply done a Google search and up popped the Rolex Doctor. I looked at other companies in this business and talked to their people as well as Jeffrey. Some were knowledgeable and some were not and I could tell the difference, I believe, even though I didn't know much about Rolex repair. However, talking with Jeff on the phone, I decided to proceed.
First of all, dealing with Jeffrey was a pleasure. He's a very nice guy and a patient one. He took the time to describe what he would do. Then, after receiving my wife's watch and analyzing it, he called me to tell me what he had found and what it needed. The end result was that the watch looks great, and works great now. My wife is thrilled, which, of course, means I'm thrilled.
Additionally, Jeffrey called me the day the watch arrived to explain a few things about the watch and how to take care of it.
What can I say? Great job, Jeffrey!
Date of Posting: 04 June 2014
Posted By: John Ranhofer
Semi-retired business owner, Valencia, CA
I own a very simple but very special Rolex, at least it is special to me. It is Medium size stainless steel with a diamond bezel. It needed a lot of work, It stopped running and I was beside myself. We live in a Central Valley of California and are new to the area; my husband takes care of everything that needs fixing in our household, from cars to watches and is very cautious to whom he allows to work on these things. He searched and searched, going to local watch dealers and on line. He hit the jackpot, he found Jeffrey, the Rolex Doctor. After a long conversation over the phone, he felt totally confident in sending my watch across the country to Boca Raton, Florida.
Jeffrey sent us all the necessary materials to make the shipping process go smoothly. He kept us informed all the way to delivery at his place of business. He immediately started to examine and informed us of what exactly needed to be done to get my watch up to the high standards Rolex produces. His price was more than fair and in the short turn around the watch is once again on my wrist and looking magnificent. My husband also has a Rolex and when it needs service Jeffrey, the Rolex Doctor will be the only one to take care of it.
C J Friedman
Date of Posting: 28 May 2014
Posted By: Carolyn J Friedman
Wine and Food Educator Napa Valley, Sacramento, CA
Jeffrey did a great job restoring my 1988 Rolex. It looks new and runs great!
Date of Posting: 27 May 2014
Posted By: Steve Samples
Professional, Banner Elk, NC
I am very happy I found your website online! I have had problems with my Rolex keeping the right time and the repair shop I used here just couldn't get the watch to run right. So when I needed to fix my broken crystal I searched the internet and found your website.
I was skeptical sending my watch clear across the U.S. but I'm sure glad I did. When you received my watch it was a mess to say the least, it was very dirty and had a lot of things wrong with it Including water damage. You were very helpful in explaining everything that needed to be done. The watch basically needed to be rebuilt.
When I received my watch back I was tickled pink, it looked and ran like it was brand new. It sure pays to find a great Rolex repair shop! The one I was using didn't seem to fix anything right and I hate paying for something that was not done properly.
I would highly recommend the Rolex Doctor and Jeffrey! He was great to deal with, very friendly and sure knows his Rolex's! It was a pleasure doing business with you. Thank you so very much for everything!!!
Date of Posting: 26 May 2014
Posted By: Paula Anderson
Daycare Provider, Citrus Heights, CA
I want you to know how much I appreciate the way you handled and brought back to life my neglected Rolex Submariner 18K+SS. You have the ability to explain; the as is condition, and why what needs to be done, so that I understood every step. The process played out just as you said it would and when I got my watch back it looks like a new watch, and now runs like brand new. Your the best.
Whomever ever is reading this testimonial, don't hesitate to send your Rolex To Jeffrey Harris, THE ROLEX DOCTOR!
Ronald F Risto
Date of Posting: 26 May 2014
Posted By: Ronald Risto
I was looking for someone to repair my Rolex Submariner so I searched the internet. I talked to two other supposedly Rolex service centers, I was just not satisfied with the way they talked to me and answered my questions. It just seemed they didn't want my business.
I then called The Rolex Doctor and spoke with Jeffrey Harris, it was amazing how this man spoke with me, it was though I had known him for some time. Jeffrey went through the whole procedure of the way my watch would be handled when he received it. I thought wow this man sounds as though he wants to do business with me. I sent my watch to him, and the very day he received it true to his word he called and was ready to give me an estimate, he went through all the problems the watch had, the parts that would need to be replaced, and how they would be replaced, and the tests that would be run on my watch before he would release it back to me.
Again true to his word my estimate did not increase and the watch looked new and runs perfect. I have definitely found my Rolex repair man. This man is an expert on this and is true to everything he tells you I would definitely recommend him for your high end watch repair.
THANKS again Jeffry,
I appreciate everything.
Date of Posting: 24 May 2014
Posted By: Garry Lee
Retired, Lakeland Florida
Hi, I wanted to say thank you for the job you did on my watch. It indeed looks like new and it is running perfectly. Thank you for your craftsmanship. Quality work is hard to find.
Lou Ann Hood
Date of Posting: 16 May 2014
Posted By: Lou Ann Hood
Retired Health Care Industry, College Grove, TN
I was very impressed with every aspect of my transaction with The Rolex Doctor. Mr Harris was very personable and timely throughout the entire process. He took my 15 year old, badly abused Rolex and made it look new again. The watch was near a total loss when I sent it to him and I actually thought the band would need to be replaced. He repaired it to like new condition and for a fraction of the cost. I was traveling when he finished and he even agreed to overnight my watch to our resort so that I could have it for some important business meetings. VERY impressed and would strongly recommend him to my friends and family!
Todd C. Ouellette
Owner / President
Long-Lewis Ford, Lincoln, Volkswagen & Mitsubishi of the Shoals Inc.,
Shoals Outdoor Sports Inc., ProX Power Sports Inc.,
Hurricane Creek Lodge LLC & Ouellette Beach Rentals LLC
Date of Posting: 15 May 2014
Posted By: Todd C. Ouellette
Owner / President Long-Lewis Ford, Lincoln, Volkswagen & Mitsubishi of the Shoals Inc., Shoals Outdoor Sports Inc., ProX Power Sports Inc., Hurricane Creek Lodge LLC & Ouellette Beach Rentals LLC, Muscle Shoals, AL
http://longlewisford.com/, http://www.shoalsoutdoorsports.com/, http://www.proxpowersports.com/, http://www.hurricanecreeklodge.com/, http://www.rentfromleslie.com/
I sent in my wife's Rolex which had not been worked on for 20 plus years, it stopped running and needed a lot of repairs. It took 11 weeks to repair, it was a long wait but well worth it. We received it back and it is looking and working like new, fantastic job.
Thanks for your expert Rolex service.
Date of Posting: 09 May 2014
Posted By: Max Mohler
I sent in two non-functioning Datejust watches and received them back looking and running like they did when they were brand new. Excellent quality and service with a high level of attention to detail.
Date of Posting: 08 May 2014
Posted By: Ryan D. Moore
Mentor Network, Louisville, KY
Jeffery, Thanks for the great job you did bringing my wife's Rolex back to perfect operation. After nine years without a proper service I knew there might be some issues with the cleaning and service.
You quoted a price and you maintained that price even though it took longer than you expected to get the watch running properly.
In today's world it's hard to find people who have integrity and stand behind their commitments. You are one of those rare people.
Thanks again for a great job and a fair price for your service.
Date of Posting: 07 May 2014
Posted By: Jim Marshall
Retired Quality V.P., Hartland Michigan
We just received my husband's Submariner Rolex back and it looked like new. It was super clean and shiny like the day that we bought it. Jeffrey does take a long time with the watch but he makes sure that all the pieces in the watch are in tact and working properly before he gets it back to you. I send him my watch a few years ago and I was so nervous sending someone in Florida that I did not know well my valuable time piece. I took my chances only because I had already been taken for by so called "certified Rolex" repairs that cost me lots of money and my watch was not working properly. I then started looking on the internet for expert watchmaker and ran across this website.
If you are from the Houston/Spring/The Woodlands area, please look me up and I will vouch for Mr. Harris to repair/maintain your watch to its original working form.
Date of Posting: 29 April 2014
Posted By: Ana Correa
Spring/The Woodlands TX
I just received my son's Rolex and it is as new, just as you said it would.. Once again the Rolex Doctor has delivered and my son will be very happy with your excellent repair and refinish. Thank you so much for your expert work!
Date of Posting: 28 April 2014
Posted By: Craig Ludwig
LCCS Program Manager McGrath Lexus Chicago / Westmont IL, Westmont IL
thanks, Jeffrey, just received my 30 year old Rolex back, it looks and runs as good or better than when brand new! It takes a leap of faith to send in a watch with both monetary and sentimental value, and I must say that you have kept every promise made on your website. I appreciate honesty and real value in business, and I certainly appreciate you and your company. Sending you my wife's Rolex for a routine cleaning, so happy to have found a watchmaker I have confidence in. Thank You. Mike Weber
Date of Posting: 22 April 2014
Posted By: Mike Weber
President, Smith Provision Co., Inc., Erie, PA
Hi Jeffrey "Rolex Doctor"
As I anticipated the return of my 48 year old Rolex --- As soon as I opened the shipping container, I was speechless regarding its appearance. The watch has been completely overhauled with the restoration of the automatic rotor axle and a brand new crystal. The watch looks far better than I could have imagined or hoped for. It is fair to say that the watch came back to me fully restored like new. After I received the watch back I called you to thank you for a fantastic job of restoring my Rolex. And as promised here is my testimonial for your excellent website.
I can only say thank you Jeffrey very much for the fine work -- your integrity and professionalism.
Geert (Gerry) H
Date of Posting: 16 March 2014
Posted By: Geert (Gerry) Hesselberg
Telecom Purchasing Agent, Garland , Texas ,75044
I WAS SO HAPPY TO FIND YOUR COMPANY. I PREVIOUSLY SENT MY ROLEX TO OTHER ROLEX SERVICE CENTERS AND NONE OF THEM COULD GET MY ROLEX TO RUN CORRECTLY. ONLY YOU COULD MAKE IT RUN PERFECTLY.
THANK YOU SO MUCH FOR DOING AN EXCELLENT JOB ON MY ROLEX. IT LOOKS AND RUNS LIKE BRAND NEW AGAIN. I HIGHLY RECOMMEND YOUR COMPANY TO ANYONE THAT IS LOOKING TO SERVICE THERE ROLEX.
Date of Posting: 14 March 2014
Posted By: CONNIE GLORIOSO
Retired U.S. Government Grants Bursar, The Villages, FL
I purchased a Rolex watch on ebay for my wife. It never kept time and after a while it stopped working altogether. I had my doubts that it was a real Rolex. I sent it to Rolexdoctor.net Jeffrey B. Harris and he confirmed it was a Rolex, thank goodness, and repaired it and sent it back to me in like new condition. My experience with the Rolexdoctor.net was just as I was told it would be.
Date of Posting: 11 March 2014
Posted By: Charlie Pilkinton
I contacted Jeffrey Harris by phone and then took my watch into his shop to be cleaned. He spent considerable time with me explaining everything that he would do and why it was needed. He also explained that he would need to keep it for about a month. I also decided to have the face changed from the light color to black so it would be much easier to read the time. I picked up the watch when it was finished and again Jeffrey explained everything that he had done. My watch looks like it is brand new! And Runs Like Brand New. Jeffrey appears to love what he does and he is truly THE ROLEX DOCTOR expert on the Rolex!
Robert G Sanford
Ret Business Owner
Date of Posting: 06 March 2014
Posted By: Robert G Sanford
Retired Business owner, Hinsdale, IL
"Jeffrey has outstanding customer service. When my watch broke he fixed it with a great attention to detail and an emphasis of quality. His work is second to none! I appreciate how I was cared for when my watch broke because of its sentimental value. He promptly repaired my watch and made it like new. I am more than happy with his work and I highly recommend his services. Great quality for prices you can't refuse."
Date of Posting: 27 February 2014
Posted By: Shawna Teniente
Beauty Salon Owner, San Antonio, TX 78216
My Rolex GMT Master was returned to me in the mail today. The precision of Jeffrey's work and his attention to detail were immediately evident. It truly looks perfect, the way it looked when it was purchased in 1999. The repairs took some time as the watch hadn't been serviced in 15 years, but it was well worth the wait. I will definitely be a returning customer in the future.
Date of Posting: 08 February 2014
Posted By: Trevor H. Smith, DMD
General Dentist, Minneapolis, MN
My faith in finding reputable and quality services on the Internet is restored. Jeffrey and RolexDoctor.net is EVERYTHING it said it would be. First of all, Jeffrey was extremely courteous, professional and responsive to my inquires and questions. He made sure that I fully understood what was to be expected during the entire repair process and services rendered. The cost was set and understood up front and never fluctuated. Jeffrey takes the personal time to walk you through every step from packaging, shipping, timing, repair steps, options and sending the finished product back to you. He promised the watch would look and operate "as good as new". AND IT DOES. My 1985 Rolex Date-Just is a family treasure that I will no doubt have until I'm gone and then pass along to my son; and you can't put a price on that. I feel like and it looks like I'm wearing a brand new $10k Rolex. IT LOOKS THAT GOOD. I can't believe the work Jeffrey does and the value and service quality he offers. I highly recommend Jeff and RolexDoctor.net Thank You Jeffrey!
Date of Posting: 04 February 2014
Posted By: Scotty Goldfuss
When my dad passed away in 2008 I inherited his Rolex. I wore it every day until I cracked the crystal in 2013, that's when I began looking for someone to repair it. I found out it's not as easy as taking it to your local jeweler. After surfing the web I chose the rolex doctor because his prices seemed fair.
I could not be happier with my choice! As a restaurant manager the best watch I owned up until my dad's death had been a seiko. Jeffery Harris Was extremely helpful and knowledgeable. My watch came back today and I now know how it looked when my Dad bought it years ago!
I highly recommend the Rolex doctor if you are looking for someone who will do an excellent job for a fair price.
Date of Posting: 26 January 2014
Posted By: Mike Hughett
Restaurant Manager, Batavia, Il
JEFFREY HARRIS OF ROLEXDOCTOR.NET WAS THE FIND OF THE YEAR!
In every way they exceeded all my expectations!
I own a simple 27 year old Datejust Rolex. I wore the watch for almost 20 years every single day. I’m embarrassed to admit I never had it serviced. Then the crown broke and I put it in a drawer knowing I couldn’t afford to repair it at that time. A few months ago I was searching for something and spotted the watch. I decided to see if I could get it repaired so I took it to several local jewelers that advertised “authorized Rolex dealer”. None of them had anyone who could repair the watch on site or even in the city. I received estimates from $750 to $995 but they all contained the caveat that “additional work may be required”. None would guarantee their work unless I agreed to send the watch back to Rolex and I had read enough Rolex reviews to know I was in for a serious bill. Then, I found RolexDoctor.net.
Of course I was concerned about sending a valuable watch across the country to a company I couldn’t even be certain really existed. The thought crossed my mind that I must need my head examined, not my watch! I called the phone number posted on the internet and spoke to Jeffrey Harris, the owner. He actually answered the phone at 6:15pm on a Thursday evening. We spoke for several minutes and was I convinced that I had found the right person to fix my watch. Jeffrey’s knowledge of the watch repair industry was impressive and verifiable. I took notes while he spoke and then researched his information. It was impeccable.
He sent me a prepaid, insured FedEx label and called me within 10 minutes of the package arriving at his business. Two days later he called me with an itemized estimate. His estimate never changed – there was no “bait and switch”. In fact, Jeffrey completed additional repairs he discovered as he worked on my watch at no extra cost to me. As the repairs progressed, he called me several times to let me know what was happening. He is a delightful person and I felt completely comfortable. When it was completed and he had tested it repeatedly he returned the watch same way it had been sent to him. Every step of the way, I knew exactly where my watch was and what was being done to it. I was thrilled to be able to wear my watch again! Jeffrey even “walked me through” setting the watch since it had been years since I had done that. Every time I check the time, I smile! I am thrilled to have my watch back. Oh, and Jeffrey doesn’t charge for those smiles, either!
Jeffrey Harris and RolexDoctor.net is a company you can trust. He is a man of integrity and accountability. His talent and knowledge of valuable and rare timepieces is far superior to his competition. Immediately you will enjoy piece of mind with his exceptional customer service. The days of dependability, honesty and ethical service may be becoming extinct but not to Jeffrey Harris. His word is his bond and on that you can depend.
Dianne Simmons, Henderson, NV
KELLER WILLIAMS REALTY
Date of Posting: 26 January 2014
Posted By: Dianne Simmons
KELLER WILLIAMS REALTY, Henderson, NV
I recently had my Rolex watch repaired by The Rolex Doctor. When we originally spoke he promised me my watch would come back like brand new and in perfect working order. He was spot on his promises, everything was done to perfection in an extremely timely manner.
I would highly recommend the Rolex doctor for all your Rolex repairs.
President Of Bloomberg Auto Body
Roselle, Ilinois 60172.
Date of Posting: 23 January 2014
Posted By: Ronald Bloomberg
President Bloomberg Auto Body, Roselle, IL
If you are reading this review then you are doing what I did, that is I researched the Rolex Doctor prior to sending them my GMT Master Rolex watch for repairs and refurbishment.
I learned that the Rolex Doctor is indeed a reputable, experienced and a very competent business with high standards and expertise regarding the repair and restoration of Rolex watches. It takes years of experience to have authentic Rolex parts for watches that are no longer in production, which was the case for my particular watch. Also the equipment to test and certify the watch is not cheap to own and/or maintain. And yes I could have had my watch repaired and restored someplace else, however I'm very leary of who I entrust with my GMT Master. Some places may be legit, however I couldn't "vet" these business out like I did the Rolex Doctor. This company did a superb job and there were some repairs made without even charging me. For example there was a dent in the clasp, which is gone now.
I can recommend the Rolex Doctor for repairs/restoration of Rolex watches. Be advised that it will take time, however I was not at all disappointed, in fact I am one very pleased customer.
Signed, Kent W Schulz
CDR USNR - United States Navy Officer Retired
Date of Posting: 19 January 2014
Posted By: Kent W Schulz
CDR USNR - United States Navy Officer Retired, Geneva, IL
Thank you very much for your fine service and prompt and accurate communication.
My wife's Rolex DateJust had not been cleaned or serviced in 27 years and had finally stopped. At first. I was reluctant to send the watch away to a far away place but after reading the numerous testimonials on your site and speaking with you personally my reluctance melted away. I promptly received your shipping label and sent the watch. Upon receipt, you called and we discussed the process and the approximate timeline for completion.
We received the watch back this week and could not be happier. It truly looks brand new. Wonderful, courteous service on a timely basis at a fair price. We would truly recommend Jeffrey The Rolex Doctor.
Reverse Mortgage Consultant
Date of Posting: 14 January 2014
Posted By: Alex Gottfried
Reverse Mortgage Consultant, Framingham, MA
I can't even began to explain how happy I am of how my Rolex looks and runs. When I sent it to you it had a broken crystal and the hands fell off so they didn't even move and I didn't think that it could have ever gotten fixed. After searching on the web I found you, first off I called on a Sunday evening and thank you for speaking to me that night from then on I knew that I wanted to send my watch to get fixed by you. Since getting my watch back I've had 2 or 3 people ask if I had gotten a new watch because of how cleaned up it is and looks. Without question I will refer you to anyone that asks where should I send my Rolex to, to get fixed or cleaned up. Thank you so much again I'm so happy the way it has turned out.
Until Next Time,
Real Estate Investor
Date of Posting: 14 January 2014
Posted By: Kirk Scuddder
Real Estate Investor, Ocala, FL
I received my Breitling chronograph today as promised. I am very impressed with both the work that you did as well as working with you.
You did everything that you stated at a very competitive price, detailing every step and part needed as well as maintaining complete communication during the process including completing the overhaul in a timely manner. We might not have met, however, after this transaction you have my total confidence with fine watch repair.
Simon E Shapiro
President - Tags Hardware, Inc.
Date of Posting: 13 January 2014
Posted By: Simon Shapiro
President - Tags Hardware, Inc., Cambridge, MA
Thank you so much for the time and care you put into repairing my Rolex presidential. They cost so much to replace and you made mine look and work like brand new.
Thank you again
Larry R Petrozzi
Petrozzi Accounting And Consulting
Date of Posting: 13 January 2014
Posted By: Larry Petrozzi
Petrozzi Accounting And Consulting Services, Lisbon, OH
I just want to thank you for the beautiful job that was done on my watch. After living with an ongoing problem that three trips to another shop could not solve, it's such a joy to have my Rolex running like a dream and looking like it did the day I purchased it twenty some years ago. I must admit that there was a bit of trepidation in sending my watch to a shop that I found online but your professional manner and sound advice put me at ease. The work was completed a week before promised and I couldn't be happier.
We will be in Boca in February and I will stop by to thank you in person.
Regards, Janet Hough
Retired Real Estate Professional
Ocean City, MD
Date of Posting: 12 January 2014
Posted By: Janet Hough
Retired Real Estate Professional, Ocean City, MD
Once again many thanks for your outstanding work repairing and reconditioning my Rolex. Your professionalism in this regard was greatly appreciated. As I work for a company (Lexus) that prides itself with customer service and keeping the customer informed about progress throughout the repair service, you can rest assured you rank tops on my list.
Once again, many thanks for your outstanding repair, as you know this was a special gift from my wife for our anniversary.
LCCS Program Manager
McGrath Lexus Westmont/Chicago, il
Date of Posting: 12 January 2014
Posted By: Craig Ludwig
LCCS Program Manager McGrath Lexus Westmont/Chicago, il, Chicago, il
I knew I was having some issues with my old rolex and the local watch shop could no longer keep it running. After some research I called the Rolex Doctor and could tell I had the right man for the job. Sent my watch off hoping for the best and he delivered. My old scratched up Rolex looks like new. Even impressed my wife and that's saying something. Anyone with watch problems need go no further. Real painless process and the results are astounding. Thanks Jeffrey
Date of Posting: 27 November 2013
Posted By: David Horton
Offshore oilfield worker, Morgan City, LA.
Just received my watch today and it looks brand new just like you said it would. Thank you once again for your fine work and attention to detail. Also, I appreciate your promptness. Have a happy holiday season!
John E. Gates
Date of Posting: 25 November 2013
Posted By: John E. Gates
Equity Trader, Roseville, CA
I spoke to Jeffrey about my 1985 Rolex Datejust with a Black Tapestry dial which was running slow. After finding out that the watch had never ever been cleaned or worked on for 28 years, I was dismayed. But Jeffrey assured me that all was not lost. I sent him my watch and he told me that it surely needed cleaning, but it also needed an overhaul. He replaced the axel mainspring, hands crystal tube and crown. And cleaned it not once, but 3 times to ensure it ran perfectly. I am so glad I sent Jeffrey my watch. All the work and care he put into the watch was done professionally and with great care. It now looks and runs like it was brand new! I would recommend anyone that has a valuable watch that needs repair to contact Jeffrey. He's the best!
Date of Posting: 25 November 2013
Posted By: Louis Mikedes
Retired Computer Science Teacher and a Microsoft Certified Trainer, Silver Spring, MD
What a wonderful experience it was to deal with you!!!! I woke up one day and found that my Rolex had just stopped working. My husband did his homework and found you. After talking to you he was convinced that you were the one he wanted to send my presidential watch to for repair. You walked him through each step of the process and that pleased him. Needless to say, we were very uneasy about sending it through the mail. You made the process very easy. You called us when you received it and later called with and estimate of what you found wrong.
Wow, was all I could say when I received my watch back. It looked just like it did when my husband bought it for me 16 years ago. I cannot say enough on how beautiful my watch turned out. It is something that I wear just about 365 days a year. I am so glad that we found you and will never consider anyone else to clean or repair my beautiful time piece.
Thank you again Jeff for the wonderful experience.
Date of Posting: 25 November 2013
Posted By: Kaylene Warden
Retired Business owner, Franklin, Tennessee
Jeffrey, you addressed all my concerns in a timely and friendly manner. I couldn't be more pleased. Thanks for an excellent job well done!!
My Rolex looks and acts like new, I am happy with the work and excellent service.
Bobby F. Ott
1024 Aragon Ave
North Charleston, SC 29405
Date of Posting: 13 November 2013
Posted By: Bobby F. Ott
Ventilating Heating and Air Conditioning - Owner, North Charleston, SC
In September 2013, I spent 5 days trying to locate service/repairs for my Rolex Datejust 18K Oyster Diamond Dial . I called local and Denver Rolex retailers and researched on line extensively. I was really frustrated with the lack of response and communication with several so called "Rolex repair centers" . I called Jeffrey Harris, Rolex Doctor, and was immediately impressed with his response and knowledge over the phone. Although a little concerned with shipping my Rolex thousands of miles away to Boca Raton, Florida , I followed Jeffrey's instructions after receiving his shipping label. I received several calls, one immediately after my Rolex was received and a day later a thorough, professional, knowledgeable estimate of repairs. Every few days I could call Jeffrey and I always received an answer to my question. Today I received my Rolex, BETTER THAN BRAND NEW, working exceptionally well and a follow up call from Jeffrey to make sure all was in good order.
I WILL RECOMMEND JEFFREY HARRIS WITHOUT RESERVATION FOR YOUR ROLEX REPAIRS. Customer service was exceptional, workmanship phenomenal. I FOUND MY TRUE ROLEX DOCTOR, and I will continue working with Jeffrey in the future.
THANK YOU, Jeffrey , FOR AN OUTSTANDING JOB!!
Vicky Fanea-Burnett, Fort Collins, Colorado .
Date of Posting: 11 November 2013
Posted By: Vicky Fanea-Burnett
Real Estate & Property Management since 1975, Fort Collins, Colorado
I've had so many problems trying to get my Rolex repaired and serviced up here in New Jersey. I'm so happy I found you online. After we first spoke on the telephone, I had complete confidence and trust in shipping my watch to you down in Florida. You were very sincere and extremely knowledgable about Rolexes. I learned things about my watch that I never knew before. When I received my watch back it looked completely brand new. The cost was very reasonable as well because I know you put a lot of time and effort into fixing my watch. I can clearly see how much pride you take in your work. I highly recommend you for anyone and especially for my future watch needs.
Date of Posting: 11 November 2013
Posted By: Michael Keleher
United States Post Office - Mail Carrier, Warren, NJ
My poor Rolex was a mess when I sent it to Jeffrey. It is over 20 years old. The crystal was chipped, water had gotten inside, the hands had become rusty, and the watch had stopped running. I really thought it was a lost cause. I contacted Jeffrey, and described my dilemma. He reassured me that the watch would look like new, and run like new after he was done with it.
I just got my watch back this past week, and I could not believe the "magic" Jeffrey performed on it. My Rolex looks and runs like it did the day my husband gave it to me. I am very pleased, and I highly recommend Jeffrey Harris for any Rolex concerns you might have.
Date of Posting: 09 November 2013
Posted By: Sherry Davis
Retired Teacher, Allison Park, PA
I sent my dad's WWII era Royal Precision Rolex to Jeffrey to see what, if anything, could be done to get this thing back in working order. Come to find out the watch was produced in 1945 and after a few weeks of TLC and some expert workmanship the watch was returned in excellent working order and looking like new.
I now wear this family heirloom daily and have received several compliments from friends and family.
In addition to showcasing the Rolex Doctor's craftsmanship, it keeps perfect time - if I can remember to wind it daily...
Thanks Jeff and crew
Date of Posting: 06 November 2013
Posted By: Ron Powell
United States Army Officer - Retired, St Marys, GA
If you are hesitating to send your Rolex to Jeffrey Harris(The Rolex Doctor), think again!!!
After researching the internet at length I found the Rolex Doctor, Jeffrey Harris and read many of his testimonials.
I contacted Jeffrey and he discussed my watch at length with me. I explained to him that I had just received my Rolex back from a prominent jeweler after cracking the crystal by dropping my watch on a tile floor. Well my watch was ruined!! There was a space between the body of the watch and I could not even read the date due to a poorly installed crystal! I was even in tears while describing what the other jeweler had returned to me as a replaced crystal on my cherished Rolex President. This Rolex president was 30 years old and I have never taken the watch off my wrist except when in or around water. After very specific instructions, I received an Email With My Fedex Shipping label from Jeffrey and consequently sent my watch to Jeffrey.
Jeffrey called me right away after he received my Rolex; as promised he explained what needed to be done. He stated he would also call me to update me throughout the repair process and called me at least twice before sending my watch back to me. What jeweler does this!!!! ????
I have received my watch back which looks BETTER THAN NEW!! My family and I will never use anyone else for our Rolex repairs and service.
THANK YOU JEFFREY,
You are the best!!
I would recommend Jeffrey Harris for Rolex service to anyone!
So DON'T hesitate , you will NOT BE SORRY!!!
DONNA JOSEPH RN BS CCM
New Braunfels, TX
Date of Posting: 04 November 2013
Posted By: Donna Joseph RN BS CCM
Registered Nurse, New Braunfels, TX
Thank you Jeffrey for making me and my Rolex whole again! My 20 something year old Frankenstein GMT is now not only looking great but for the first time ever actually keeps great time. As someone who makes his living on the water I have not taken the best of care of my watch that never leaves my wrist. Jeffrey made it new again for exactly the quoted price. Greatly appreciated!
Date of Posting: 03 November 2013
Posted By: Paul McGrail
Captain, Key West
When my Rolex stopped ticking after 30 years of everyday use, I was hard pressed to find a reputable repairman. All the research was indicating that I needed to send it back to one of the 3 Rolex dealers in the U.S. to be sure that it was professionally repaired. This could have been done, but not without exorbitant costs and a several month wait. After browsing the internet, I happened to read several testimonials about Jeffery Harris the "Rolex Doctor". I was skeptical at first of internet scams, but felt that I had nothing to lose by calling him. Well I called and left a message, Jeff called back within 10 minutes. After several minutes of conversation, I just had a gut feeling that this guy is very knowledgeable and was the real deal. I decided to send him my watch and the rest is history. I could not believe the prompt attention & multiple phone calls regarding every facet of the incoming condition, service needed and estimated turn around time. Jeff initially quoted me a price, which I felt was extremely fair and he stuck to it even though additional work and cleanings were necessary. I received my watch back and not only did it look better than new, but it performed flawlessly. There is no doubt that Jeff is a perfectionist and takes considerable pride in his trade, a rarity in today's hurried world. Give his guy a shot, you won't be sorry!
Date of Posting: 30 October 2013
Posted By: Dr. Louis A. Genello
Dentist, Peckville, PA
My 10 year old Rolex Datejust stopped working and I searched online for a reputable watch repairer. I submitted my info online and Jeffrey Harris called me within the hour to discuss the watch and how to fix it. I sent it to him with the pre-paid Fedex label. Jeffrey got me the watch back a few days early because I was going out of town. The watch arrived working perfectly and looking like when I bought it ten years ago. I highly recommend the Rolex Doctor for repair or maintenance of your fine timepiece,
Date of Posting: 30 October 2013
Posted By: David W. Yates
Dentist, Palm Beach Gardens, FL
My 43 year old Rolex now looks like new, just as it did when I bought it in 1970. I am very pleased with the work done by The Rolex Doctor.,
Date of Posting: 29 October 2013
Posted By: Dr. Murray Smith
Retired Dentist, PA and FL
I sent Jeffery, the Rolex Doctor my 28 year old Submariner for repair and re-servicing. The watch looked it's age, was running fast and I could not adjust the time. The Dr. did his Rolex magic and brought my watch back to life. It came home looking brand new and working absolutely perfect! Several parts needed replacing and it certainly needed cleaning and buffing and he did all to perfection. I am so happy with the results and his skilled craftsmanship that I will be sending him my wife's Rolex for servicing next!
Date of Posting: 27 October 2013
Posted By: Scott Canfield
Voice Systems Engineer for NASA, New Smyrna Beach, FL
After speaking with Jeff on the phone about my 1966 Rolex Oyster Perpetual Datejust, which was totally trashed, saturated with water and left in a drawer for 4 years, I shipped it to him and he promptly contacted me and assured me that he could make it new again for a reasonable price and boy did he ever!
I was so excited to see it the day it arrived. It truly was new again. I have worn it for a month now and it has kept perfect time, just like he said it would. It was a pleasure to do business with him and I would highly recommend him to repair any Rolex, in any condition. I am looking forward to doing business with him again.
Date of Posting: 26 October 2013
Posted By: Paul R. Lester
Electrician, Charlottesville, VA
I am writing to thank you for the wonderful job you did in returning my wife's and my Rolex watches to "Brand New" condition. We had , admittedly, not kept up with cleanings and adjustments. My Rolex GMT Master II had gone 26 years with out any TLC. You made them new again! New bezel, new crystal, new main spring, and lots more for a very reasonable cost. My wife's Oyster Perpetual Datejust got a very similar treatment.
As an added note, I had just returned home from a 12 day stay in Hospital with a broken leg when my watch arrived...thank you, Jeffrey!,
Very best wishes,
Thaire B. Bryant
President Sysco Boston, Retired
Date of Posting: 03 October 2013
Posted By: Thaire B. Bryant
President Sysco Boston, Retired, Boston, MA
I wanted to thank you for the great job you did on my Wife's Rolex. It is 35 years old and after your repair, it looks and runs like new again.
I would highly recommend anyone that needs an important time piece repaired to contact you for an estimate.
Thank you again for a job well done!
Date of Posting: 01 October 2013
Posted By: Marc Zamore
Manufacturers Representative in the Hospitality Industry, Orlando, FL
Thank you Rolex Doctor. As we discussed, I have been wearing my Rolex watch every day for 22 years and it was starting to have problems loosing time and also problems when I had to change the date. You did an outstanding job re-furbishing the watch and it looks and runs like new. Thanks again.
Date of Posting: 01 October 2013
Posted By: Ron Mitchell
I Just Wanted To thank you for the wonderful job you did In repairing my Rolex watch. When I got It Back IT looked Like Brand new and has been Running great.
Date of Posting: 17 September 2013
Posted By: Lenora Portnoy
Transit Tire - Albion, NY, Kent, NY
Thank you Rolex Doctor, Thank you,
My Rolex lost its' stem, had miscellaneous scratches and was looking very old. I sent it to the Doctor and it returned looking as if it just came out of the jeweler's show case. Wow, was I pleasantly surprised. The repairs and cosmetics to the watch are triple A+ workmanship.
Consider this note a positive recommendation for the Rolex Doctor's excellent work.
Jack McEwan, retired Hotel-man.
Mill Spring, NC
Date of Posting: 17 September 2013
Posted By: Jack McEwan
Retired Hotel-man, Mill Spring, NC
I researched many repair options for my Rolex Datejust with custom dial, and after reading Jeffrey's testimonials, I knew he was the one to go to. And I am so pleased with the outcome!
If you have a custom Rolex, getting repair by Rolex USA is problematic, because they will fix your watch but give it back to you with standard factory options, I.e. remove your custom dial or bezel. This is not advertised at Rolex and in fact I brought mine in to the site in NYC only to find this out the hard way.
So then knowing where to turn to send your precious watch, that is a challenge.
I called Jeffrey and we spoke about the issues my watch was having, and immediately I could tell that he really knew what he was talking about. My watch was an eBay purchase and I had never serviced it in 10 years (oops) so I really didn't know much about it. But site unseen, Jeffrey had some ideas abut what was wrong and what needed to be fixed.
I sent the watch via FedEx and after he received it, we had a long conversation about the inner workings of my Rolex! Jeffrey patiently explained what was going on and how he could fix it. And given that I had never serviced the watch, it needed a few things fixed. He clearly explained how he would make the repairs and all of the steps he would take to ensure that the watch was keeping time before sending it back to me.
I missed my watch for those several weeks but when I received the watch back, all I can say is WOW! I see others have commented on the condition the watch is returned, but it truly is exceptional. I had never seen the watch as sparkling and beautiful. And now it even keeps time accurately!
Do not have reservations about dealing with Jeffrey, you will not be disappointed by his quality workmanship, professionalism, and courteous demeanor.
Highest kudos to the Rolex Doctor!
Dr. Michelle Price, MD
Date of Posting: 15 September 2013
Posted By: Dr. Michelle Price
MD, Dix Hills, NY
I was afraid to send in my Rolex Datejust at first because it was my first time sending something so valuable out for repair to someone I had to Google to find.
A day later Jeffrey called me and assured everything will be okay and even emailed me a label all paid for. It took him about 3 months to get the parts and complete the repair on my Rolex, by the time i received it back it looked fantastic, like brand new. He even repaired my case at no additional charge.
Jeffrey is truly a master in his craft, second to none. For all my future Rolexes and high end watch service and purchases i will check with Jeffrey first. You will not believe the knowledge he has on these watches. Highly recommended! thank You!
Date of Posting: 12 September 2013
Posted By: Anthony Nguyen
Restaurateur - Pho Miss Saigon LLC, Glen Burnie Maryland
I am so pleased to have made the decision to send my Rolex to you.
I researched every site , and after speaking with you, I was re-assured with your knowledge and mailing system, that you were the right person to take care of my watch.
It is beautiful, running perfectly, and now has a very tight stem.
I would give you a 5 star rating to anyone who needs a recommendation. Now my son is sending you his Rolex for service.
Date of Posting: 12 September 2013
Posted By: Shelvy Cafagno
I knew I had to have my Rolex Oyster serviced. The only big problem I had, was to whom do I entrust my watch? I did a lot of research and every site I went to stated they are the best and cheapest in the business. Except the RolexDoctor's website, who didn't mention price or claim to be the cheapest. He only claimed to be an expert in Rolex Repair.
I eventually thought that Jeffrey Harris (the Rolex doctor) was the go to guy. I liked the way Jeff handled my questions as well as my request to call up some of his satisfied clients. All gave him top marks for reliability, quality of work and follow through, including receiving and shipping the watch.
Just received the Rolex Oyster back, externally it looks fabulous, Jeffrey has done a beautiful job. No reason to doubt that he hasn't done the same fabulous job mechanically, my Rolex works perfectly.
Jeff is highly professional, totally reliable and does what he says.
Date of Posting: 11 September 2013
Posted By: Joe Metrikin
Financial Services Specialist, Piermont, NY
I needed some good advise about the maintenance of my Rolex. Not only did Jeffrey patiently walk me through all I needed to know and MORE, he called me the next day to make sure my precious watch was still keeping good time. Where else would you find such sincere and personal service! I'm a fan!
Date of Posting: 10 September 2013
Posted By: Peggy Hagberg
Thanks for the service on my Submariner....I purchased the watch from an E-Bay seller (got a good deal) and within a few weeks, the watch stopped working. I researched the internet, located your web site and sent in an inquiry. Within an hour you called, explaining what you could do for me. I sent the watch to you and within a day, you called and explained what was wrong with the watch and how you would proceed correcting all that was wrong. After a couple of weeks, you called, explained in detail what you found/fixed and the next steps in the process. This past Monday, I received a call from you stating the watch was done and on its' way back to me. I received the watch today at my work place, immediately opened up the package and the watch looks pristine. I received a call from you and asked how the watch looked and I said "stunning."...I thank you for your excellent customer service, response and will send my Rolex Datejust with jubilee bracelet to you, when my wife allows it...Thanks again...Great service provider, which is difficult to located in these difficult economic times...
Date of Posting: 21 August 2013
Posted By: Richard Grace
BEL Brands USA Logistics Manager, Naperville IL
"My Beautiful Watch"
Thank you so much for your time and work.
When my husband sent my Rolex to you it was in terrible condition. Your quick response to him with a detailed explanation of its problems is thoroughly appreciated. I was so pleased when I received it back from your care yesterday. It is once again; the beautiful watch I remember it to be many years ago when I first got it. It is also working beautifully as if it just came from the Rolex factory.
It had been poorly serviced in the past, and your repairs fixed those problems. The obvious time, effort, and workmanship you bring to your work is something rare in today's world, and is something to be valued when it does show up in work such as yours. When I wear my watch I will be reminded of your talents. Again, thank you.
Date of Posting: 20 August 2013
Posted By: Mr. & Mrs. Stuart R. Sadler
Attorney, Nellysford, VA
Dear Mr. Harris,
I want to thank you for the excellent workmanship that you performed on my Rolex Perpetual Datejust. My watch watch looks and performs like it is new. I was also impressed by the information that you gave me, pertaining to how to maintain my Rolex.
I would not hesitate to recommend you to anyone who requires a Rolex service.
With best regards,
Alfonso L. Tiu, MD
Date of Posting: 18 August 2013
Posted By: Alfonso L. Tiu, MD, FACC, FAHA
Diplomate, American Board of Internal Medicine; Diplomate, Subspecialty Board of Cardiovascular Disease, Henderson, NV
Four years ago my best friend passed away. As young men we flew patrol planes as Naval Aviators where we worked long hours and visited some very interesting parts of the world. He always told me that as an aviator you needed to wear a fine watch. As we matured he retired from the service and I went on to academics. That did not break the bond; friends for life.
A year after his passing I received a small plain wooden box from his wife. It contained his vintage Rolex GMT, a true aviator’s timepiece. Typically possessions are not very important to me, but in this case it is a special link to a friendship and interesting lives well lived.
Another truism - All mechanical things need maintenance and repair. This past May I contacted Jeffrey Harris and asked if he would replace the bezel. Jeffrey agreed and recommended that I also have the watch serviced. He promised that I would not be disappointed. Jeffrey handled the secure shipping of the watch to his facility and he regularly communicated about his progress. The outcome was absolutely stunning!
Jeffrey, Outstanding - a job very well done!
You are quite right, I am not disappointed.
Date of Posting: 12 August 2013
Posted By: Irv Quitmyer
Senior Biological Scientist Florida Museum of Natural History University of Florida, Gainesville, FL
Jeff is an expert Rolex Serviceman he did an excellent job on my Rolex And I am very happy with the result; He has my trust and future business also I will recommend him to my friends.
Date of Posting: 07 August 2013
Posted By: David Kwan
Retired project manager, Phoenix, Arizona
The most valued assets of any business is its employees and customers, not its buildings, property or bank accounts.
I want to take this opportunity to compliment you and your staff of "valued assets".
I would refer my best friends to Rolex Doctor .
Date of Posting: 07 August 2013
Posted By: Bruce Hochman OS
Worlds only Gallery dealing in the authentic works of Salvador Dali, San Juan Capistrano, CA
Hello Jeffery, I recently spent three weeks on work assignment in the United Kingdom, while there I entrusted my Rolex Submariner to you for servicing. My watch was returned to me yesterday, after working through the packaging, I was elated to see the condition of the watch. I really don't think this valuable time piece looked as good when it was in the box as new.
This watch has great sentimental value and I appreciate that you took the extra time and care to complete the servicing and updating the condition.
Tournament Official PGA Champions Tour
Date of Posting: 06 August 2013
Posted By: Joe Terry
Tournament Official PGA Champions Tour, Lakeland, FL
I have a very rare and old Rolex from 1944. I interviewed, searched and found Jeff. He completely overhauled this watch and it is absolutely gorgeous. Jeff is truly a wonderful fair, honest, and excellent watch maker. I would recommend him to everyone I know. Thank you so much for the beautiful watch repair. Marcia
Date of Posting: 03 August 2013
Posted By: Marcia Bernauer
Registered Nurse - Retired, Battle Lake, MN
Jeff, My GMT just arrived, I have never seen it look this great!!! Thank you so much for your professionalism and your efforts regarding my experience with you and your company. Feel free to hand out my email address for any future prospective customer that may need a recent customers opinion and first hand accounting of dealing with you. Thank you; "you say what you do and do what you say" Glad to see there are still caring craftsmen still alive and well!!!!
Date of Posting: 01 August 2013
Posted By: Rick Arnaud
Construction Company Owner, Fernley, NV
Dear Jeffery, My Rolex has just arrived and I am absolutely delighted! It is so beautiful, I hate to wear it now! I found you through a Internet search, and at first I was hesitant to send my watch (a Birthday gift from my husband about 18 years ago)to someone so far away, but after talking to you on the phone, my fears were alleviated. It looks as good as the day I first received it, brand new condition! Just beautiful! I can't thank you enough for repairing and cleaning it. So, thank you from the bottom of my heart! I am so very happy!
PS: It almost arrived on my Birthday!
Date of Posting: 30 July 2013
Posted By: Muriel Carter
Retired Arts and Crafts Product Designer, Arden, NC
I contacted the Rolex Doctor through a web search. Jeff Harris immediately impressed me as a knowledgeable and believable professional. I forwarded my Rolex for crystal repair and service. Upon inspection he informed me that the two tone Datejust that was sold to me with a notarized appraisal was, rather, a stainless that had been converted with add-on gold components. He made many calls and inquiries on my behalf, with no certainty of financial gain on his end. After a very modest invoice for crystal replacement and shipping he returned it, and I was able to send it back to the original dealer for a satisfactory settlement.
I would recommend Jeff Harris to anyone who needs help with their watches. He is a sincere and honest businessman, and a credit to his profession.
Date of Posting: 30 July 2013
Posted By: Tom Elliott
Retired Golf Professional, Missoula, MT
JEFFERY- JUST RECEIVED THE WATCH—AS YOU SAID- I LOVE IT—THANKS FOR THE QUICK TURNAROUND AS WELL,,,,
YOU DO GREAT WORK.
Paul H. Crow
ROSE ROCK MIDSTREAM L.P.
Date of Posting: 18 July 2013
Posted By: Paul H. Crow
ROSE ROCK MIDSTREAM L.P., Oklahoma City, OK
Jeff at the RolexDoctor is a total professional! Jeff repaired and serviced my vintage 1973 Submariner at the quoted price, kept me informed and returned it to me in exceptional condition. He has earned my trust and my future business.
NDCM USN Ret.
Date of Posting: 15 July 2013
Posted By: Neal West
NDCM USN Ret., Lemoore, CA
I wanted to add my testimonial to your website so that others may realize the benefits of your services through my experience.
This Rolex was given to my father for 40 years service in his company. The date on the engraving is 1959 and I always thought that also was the approximate year the watch had been made. Later I found out the serial number shows the watch was made in 1945.
I have been trying to get my Rolex fixed for a couple of years. It was supposed to have been serviced in 2010 but in early 2011 when I went to set the time on it after not using it for a time the stem came out. I took the watch to a store here in Venice Florida and they told me to go to a watch store in Sarasota which I did. They took the watch and after a couple of weeks called me and said that they could not get parts for it and probably nobody except Rolex could do anything for me. They also said that because I had an aftermarket bracelet on it Rolex might not help me.
I Googled Rolex online and found them and also your site and so I thought I would give you a try so I sent in a request for a quote and you actually called back that same day. We talked and I thought you would just say the watch was too old to fix but after asking me a few questions you said to send you the watch and you probably could fix it. I knew the watch looked pretty rough and also needed a new crystal when I sent it to you. After you got the watch you called me to discuss what you could do. We decided to refinish the dial and do what ever needed to be done to get it running well again.
I received the watch back after about 5 weeks looking as though it was a brand new watch. The dial is perfect as is the rest of the case and bracelet. I have only worn it for a couple of days but I believe it also keeps perfect time. Thank you very much for taking care of one of our families prize processions. Eventually this will go to my grandson and with it your card if he needs any work done.
Mark M. Claff
Claff Enterprises International Inc.
Date of Posting: 15 July 2013
Posted By: Mark M. Claff
President - Claff Enterprises International Inc., Venice, FL
I was hesitant to send my Rolex across the country to someone I didn't know. I appreciated your communication and felt at ease that the repairs would be done for the price quoted. When I received the watch in the expected time frame I was pleased to see that it looked like new. Thank you so much for the fine work. I will not hesitate to send you my wife's Rolex for much overdue service.
Date of Posting: 13 July 2013
Posted By: Bob Harrington
CFO, Portland, OR
Thank you so much, Rolex Doctor, for resuscitating my father's 40 year old Presidential Rolex and several others for our family. The watch's are like brand new. Whenever I have a Rolex need, I know who to call... The Rolex Doctor. Blessings!
Date of Posting: 12 July 2013
Posted By: Rick
I am such a perfectionist I thought it would be impossible that your work would be worth what you asked me to pay......I was so wrong. My Dad's 1951 Rolex looks as if it were manufactured yesterday. Unbelievable the precision it must have taken to make sure each microscopic part of the face was restored to perfection.
Your personal attention is something I have a huge admiration for. I have no idea how you managed to treat me like your only customer when I am sure you have several hundred things going at any one time.
I am so grateful to you for what this means to my Dad.
Thank you Jeffrey!
Bryan K. Trubey, AIA
Principal and Senior Vice President
HKS | Creating places that enhance the human experience
Date of Posting: 11 July 2013
Posted By: Bryan K. Trubey, AIA
Principal and Senior Vice President HKS, Dallas, TX
I just picked up my watch from FedEx. It looks brand new, everything works better! Even the timer moves! The watch shines and I am sure happy to have it back again. I thank you for your fine work and will send all my friends with Rolex issues/maintenance to you. I think I need to take your advice and service the watch regularly. I will surely be in touch with you when the time comes. Thanks again for great, professional service!
Date of Posting: 03 July 2013
Posted By: Dr. Kevin Mabie
Orthopedic Surgeon, Marion, MA
The Rolex Doctor recently cleaned and serviced an older Rolex Oyster Perpetual of mine that was made in 1946. When I received it back today, it looked and ran like brand new. It goes without saying that The Rolex Doctor knows Rolex watches. As importantly, he obviously enjoys and takes great pride in his work. Over the 3 weeks that he had my watch, I really appreciated that he called several times to update me on the status of the job. His work was done on-time and as promised. If your Rolex needs service or repair, I highly recommend "The Rolex Doctor".
Date of Posting: 20 June 2013
Posted By: Dennis White
My husband initially contacted Jeffrey as my 25+ year old Rolex had been lying in the drawer for over a year because it stopped keeping time. I believe it had some salt water damage and rust. Plus, it had never been properly serviced in all those years.
Jeffrey arranged the shipping and called the minute it arrived at his shop in Florida. He gave an extremely detailed account of everything that needed to be done and replaced. He is passionate about watches and very knowledgable. If he found something more to be done while repairing my watch, he fixed it and did not charge more. He was great to keep us informed along the way and called when he shipped it and when it was delivered.
My watch just arrived and it looks brand new! The date and time set for my time zone. The baguette-bezel is just sparkling.....I feel like I have traded up! I have to clean my rings and get a manicure because everyone will be staring at the "new" Rolex on my wrist.
Super great experience from start to finish!
Shelly Craig, Retired scrub-nurse,
Richard Craig MD, Retired General Surgeon
Living between the Midwest and Caribbean
Date of Posting: 20 June 2013
Posted By: Dr. & Mrs. Richard Craig
Retired General Surgeon, St. Joseph, MO
I couldn't recognize my watch when I got it after repair and overhaul!!! I couldn't even find the big scratch which I had on it, it looked absolutely brand new. Jeffrey did a perfect job. When my watch needs service next time I will send it only to him. He provides great customer service on the phone too, explaining every detail and answering all my questions.
Date of Posting: 18 June 2013
Posted By: Evgenia Talbott
English Professor, Charleston, WV
Jeff Harris, has helped me with a rolex band problem that other Rolex dealers in the Phoenix area could not or would not. They wanted to sell me a band!. Jeff sent the part to me at no charge. Granted it was a only "nail rivet". The postage was more expensive then the rivet. Jeff is he man, he has earned my business.
Bill Shaffer Phoenix, Az.
Date of Posting: 14 June 2013
Posted By: Bill Shaffer
Real Estate Appraiser, Phoenix, AZ
Two weeks ago I brought my 1990 vintage Rolex watch in to Jeff Harris to replace the crystal and for refurbishment. I just picked it a few minutes ago and could not believe what incredible work he did. It looked like a new watch. It was definitely worth the money and then some. He has a customer for life.
Date of Posting: 22 May 2013
Posted By: Pete Odorico
Real Estate Developer, Boca Raton, FL
the tudor chronograph you sold me is in simply amazing like new conditionand a perfect cover for my daytona. a great value aqnd my best purchase on ebay in years. your service and follow-up was amazing. i kept the box yoy shipped the watch in so that i can send you some of my other watches for service.
Date of Posting: 27 March 2013
Posted By: alex rogutsky
watch collector for over 40 years
I recently purchased a Tudor Chronograph from the Rolex Doctor on eBay (seller:buywatches4less), his correspondence and service in sending the watch was just amazing. As a long time Rolex collector I wanted to have a backup to my Rolex Daytona. This Tudor is virtually brand new and probably the best buy I have made on eBay in years. If you see a high end watch on this website --buy it. you might be as lucky as I was with my Tudor.
In speaking with Jeffrey, it was apparent within the first few minutes that he was an expert in his field of luxury watch service and repair. I will be sure to send the Rolex Doctor all of my Rolex Repair work from now on, and will be telling all of my collector friends about his great service.
Thank you so much Jeffrey for everything.
Date of Posting: 26 March 2013
Posted By: Alexander Rogutsky
The service provided by the Rolex Doctor was priceless. His knowledge of watches
is unique, but when you are talking about a rare watch then... it's clear that he's not just a watch doctor, but a Master Watchmaker. If You want the best, then forget the rest, Jeffrey Harris is the only one that I would ever entrust my fine watches to.
Dr Pascual Bidot, MD
Date of Posting: 19 December 2012
Posted By: Dr. Pascual Bidot, MD
Retired Endocrinologist, Tampa, FL
The rolex doctor brought my 1941 bubbleback back to life. I was told the watch could not be fixed!
Now the watch looks brand new and works perfectly. I highly recommend the rolex doctor for anyone who has a vintage timepiece that needs repair or restoration.
Date of Posting: 02 December 2012
Posted By: Bart Olash
I promised Jeffrey months ago that I'd write a testimonial, so I apologize for being so tardy.
That said, he did a great job recently repairing and restoring my 1962 Datejust Rolex. It was a lot more satisfying dealing with him than it is shipping my watch anonymously to Rolex to have it repaired. After several months, I can say that he did a fine job in the face of a major challenge -- me.
I absolutely plan to send my watch back to him for it's next service in a couple years, and in the meantime I vow not to wear it while doing engineering and geological work in deep uranium mines. Cross my heart. Really.
Jeffrey, you're a wizard.
Date of Posting: 17 October 2012
Posted By: JOHN HILL
The plains of northeast Colorado
Thank you for doing such a great job on my 35 year old Rolex. I only wish I had more Rolexes to send to you. My watch looks like new and you are great to work with.
Date of Posting: 09 October 2012
Posted By: Don Libal
I collect Camel Zippo lighters, have about the largest collection, Northern Wisconson
Well done! My watch just arrived and it's in perfect operating condition and the appearance is amazing. The watch, the bracelet, everything looks brand new. You were great to work with, always sending me updates along with interesting details about my watch and the repairs required. What impressed me the most was my initial contact with you. I sent you an email on a Monday night around 9:00 PM and not 5 minutes later you called me to introduce yourself and your services. That did it for me...I knew then this was a guy I could work with. When I need future service I'll be calling you again.
Date of Posting: 27 September 2012
Posted By: Tom O'Hara
Business Owner, Enfield, CT
Jeff has serviced two watches for me so far. My GMT and my wife's watch. I was stressed for time with my wife's watch due to our anniversary. Jeff came through for me. My wife loves the work he did. Thanks Jeff. Your the man.
Date of Posting: 22 September 2012
Posted By: Chris Hahn
Glen Rock Pa
Got my Submariner back today! It's looks new in perfect working order! Jeff kept me informed every step of the process! Now I need to pack up my two tone gold Submariner for routine servicing. Thanks again Jeff!
Date of Posting: 21 September 2012
Posted By: John W Nagle
CRNA, United States
I sincerely thank you for taking such personal care of my Rolex. As you are aware, I swam in the ocean and got salt water inside my watch. I frantically searched the internet for someone who had experience with repairing a saltwater damaged Rolex. I found your website and read as many testimonials as I could. I was somewhat reluctant at first to send my watch off but with your instant communication I was relieved. You displayed the utmost in professionalism and personal service. My watch was so badly damaged; as evidenced by the photos you emailed me, that I was sure you were going to call me and tell me to give up. To my surprise, you called me and promised me you would restore my watch. I was not sure it could ever look beautiful again. After a short amount of time, I received my watch back in brand new condition. I was amazed!!!! In the future, I will only send my watch to The Rolex Doctor for service/repairs. I am thankful for such personal and high quality service!
Michelle Schwandt, MBA
New Braunfels, Texas
Cancer Care Centers of South Texas
Personalized Treatment~Exceptional Care
Date of Posting: 05 September 2012
Posted By: Michelle Schwandt, MBA
Oncology Liaison Cancer Care Centers of South Texas, New Braunfels, Texas
Just a note to thank you for the work you did on my 20+ year old Rolex Datejust!
It came back looking like it was brand new and considering that it had never been serviced the turn around time was pretty good.
Valley Office Machines
Date of Posting: 28 August 2012
Posted By: Chuck Grossmann
Valley Office Machines, Charlottesville, Virginia
I found Jeff with a search engine and decided to send my GMT MASTER 2 to him for service. What a pleasure to deal with someone who is so passionate about their craft. Jeff called with my estimate and explained how every dime would be spent. My watch came back to me in new condition. My wifes rolex is on the way to him now. Thanks so much Jeff. If you need watch service Jeff is your guy.
Date of Posting: 25 August 2012
Posted By: Chris Hahn
construction buisness owner, pa
My Rolex Daytona had not been serviced in 17 years. Jeffrey overhauled the watch to showroom condition. It now looks brand new and keeps perfect time. Soon I will be sending my GMT Master to Jeffrey so he can work his "magic" and make it look and run like new
Date of Posting: 25 August 2012
Posted By: Charles August
My Rolex "DateJust" completely stopped. There was condensation inside the crystal and a large scratch along the edge. It needed work!
I searched the web and came across "the Rolex Doctor" and thought I would look into him. I made the right choice! Jeffrey was very personable and a few minutes of speaking to him, I could tell he knew what he was doing. I sent my watch to Jeffrey and he did a thorough diagnosis of the issues. He sent me pictures of everything he found wrong and went over it with me on the phone. I told him to move forward with the repair. When I got my watch back I was stunned! It looks and runs like the day I got it 17 years ago. I would recommend Jeffrey to anyone who has a Rolex in need of repair or service.
Thanks again for the great job on my watch
Date of Posting: 11 August 2012
Posted By: Kevin M
Bio Technologist Executive, West Chester, PA
Jeffrey, The Rolex Doctor delivers first class service along with an expertise and knowledge of watch repair that is uncommon in today's world. He is a third generation watchmaker with people skills to match his watchmaking skills. Jeffrey has refurbished two Rolex watches for me and both of them were returned looking better than new, in perfect working order and for a very fair price. You can have your watch serviced here with total confidence it will be well taken care of and save hundreds of dollars off of Rolex pricing. When I need my watch serviced again, it's going to The Rolex Doctor!!
Date of Posting: 08 August 2012
Posted By: Bill Crowther
Murrells Inlet, SC
Jeff did a Fantastic job on my 30 year old Rolex GMT Master. I initially thought that it was a piece of junk, but I did research and decided on Jeff, the Rolex Doctor. His name is appropriate because he revived my watch from the near death that it was experiencing. I sent him what I considered to be a piece of junk, and the end result was ASTOUNDING. He took the watch apart, found that the gasket was corroded and essentially gone, which had allowed moisture into the watch and ruined some gears. Jeff could be called the "Great Communicator," because he called me first with an estimate that was more than reasonable, and then called me weekly to report on the progress that he was making. When I received the watch, it took my breath away. It is a beautiful precision instrument, restored to its full glory. I would swear that it was new and came right out of the box. If your watch needs to be repaired, there is no one else that I could or would recommend. In today's world, it is rare to find anyone or a company that cares so much and sticks to their original estimate. Look nowhere else. Jeff is called the "Rolex Doctor" because he is! You will never get this type of service from a company. Jeff cares, and it is reflected in his superb communication and updates. Go no where else if you cannot decide on a repair facility. Jeff also told me how to operate the watch once I received it, which is tricky. Jeff is your man! J. Timothy Dunigan, LCDR, USN, (Ret.), Submarine Warfare Officer.
Date of Posting: 17 July 2012
Posted By: J. Timothy Dunigan
Retired Lieutenant Commander, Submarine Warfare Officer, USN, Mannington, WV
About 22yrs. ago my wife gave me a Rolex Presidential watch for our 10 yr anniversary. Seldom has the watch left my wrist, it has been diving in exotic locales such as Cozumel, Hawaii, Puerto Rico, Cabo San Lucas, and Cayman Islands. Some months ago the bezel tube was loose and I took it to the corner watch repair shop , BIG MISTAKE!!!! One day at the beach it became loose again and my Rolex flooded with salt water. After a couple of estimates in the thousands of dollars I got lucky and stumbled across the Rolex Doctor Jeff's website when I searched google for "Rolex repair". I can truly recommend him as the most caring and professional person I have come across in a long time and hope you consider using his services if the need arises. HE is very knowlegeable in his field ,will explain everything to you and provide an estimate free of charge. After you retain his services, he calls you with progress reports, performance updates and shipping dates for your perfectly restored watch. Dealing with Jeffrey was truly a delightful experience and I'm very satisfied with his services.
Date of Posting: 11 July 2012
Posted By: Dr.Baltasar "Cucho" Jimenez
50 yr old dentist practicing in Sarasota ,Fl, Sarasota,Fl
"Rolex Doctor" Jeffrey did a beautiful job restoring my collectible 1958 Rolex Zephyr. It feels and looks like a brand new watch, and it runs like a dream. The new alligator band is an especially nice touch, thanks for the suggestion. I appreciate the thorough restoration, the obvious care and professional skill, the communication during the extensive process, and especially the outstanding result. Thank you, Alan
Date of Posting: 25 June 2012
Posted By: Alan Varela
I’ve rescued my restored Rolex from FedEx captivity and…well…Wow! You did a really fantastic job…it’s beautiful…and I believe the watch is far more attractive now than it was, fresh out of the box, back in 1968.
This presents me with a dilemma since I must now decide upon the occasions for which I can safely wear the watch without dinging it and without having some evil-doer decide that they need the watch more than I do. Dilemma or not, I’m glad to be wearing my Rolex again, and you have my undying gratitude for doing such a good job. As I tell my flight students, “If what you’re doing looks pretty, you must be doing it right.”
Date of Posting: 09 June 2012
Posted By: Richard Stuhmer
Flight Instructor, Ozark, AL
It is quite rare these days to find a merchant with Knowledge. Passion and Integrity.
Jeffrey fits that description.
Date of Posting: 21 May 2012
Posted By: Jack Grumet
Thank you once again Jeffrey !!! You've fixed my 2nd rolex this year to perfection ! You're love of watches and gift of repair is awesome . You always stay in contact with regular updates and making sure of it's safe arrival and most important that the customer is pleased , and I am.
Thanks Jeffrey !
Date of Posting: 19 May 2012
Posted By: Bruce
Retired, Sebastopol, CA
After much research, I was delighted to find Jeffrey to service my 3 cherished Breitling watches. He arranged for shipping, and called as promised to tell me what each watch needed --- he gave a price, and guaranteed me that "nothing else" would be found to cause the price to go up. He kept me advised as he worked on the watches, and delivered them when promised --- WOW!!! What a job, even the 32 year old Chronomat looked brand-spankin new, and yes, each watch operated perfectly, as new. He even replaced the circuit on the quartz Aerospace -- and man, did that titanium clean up nice. Jeffrey, you have found a lifetime customer!!!!!! Thanks for the honesty and integrity.
Date of Posting: 13 May 2012
Posted By: Michael Vukcevich
I found Jeffrey Harris (Dr. Rolex) via the internet when I needed to have my Rolex Submariner serviced after getting water inside. I have to admit I was a little scared about sending my watch to someone whom I had no knowledge about. Dr. Rolex provided me with the highest level of confidence. As soon as he received my watch, he took it apart and called me to explain to me what was required. After sending it back to me, he followed up by phone to make sure I was satisfied with the job. The watch came like the day I bought it many years ago; BRAND NEW. My watch is running excellent and I couldn’t be happier with the excellent customer service experience. Thank you Jeffrey!!!
Date of Posting: 10 May 2012
Posted By: Fernando A Vazquez
General Manager - Meyer Nurseries, San Juan Puerto Rico
The Rolex Doctor was extremely professional and priced much better than any of his competitors. He refurbished an heirloom Rolex passed down from my Grand Father and made it look and work like new, I am so pleased with the work he performed. I would recommend FineWatchRepair.net Rolex repair services to anyone in need of a professional watch repair or service at an affordable price.
Thank you Jeffrey Harris (aka: Rolex Doctor),
Date of Posting: 30 March 2012
Posted By: Anthony Kilian
KJO Media, Overland, Kansas
It has now been over 30 days since I received my Rolex Presidential back from you and it is performing flawlessly. Your attention to detail and rapid turn-around time is to be commended. I also wanted to thank you for your follow-up efforts. Considering the significant scope of the work required it is satisfying to know that there is such a capable service as yours available to Rolex owners.
Thank you again for all your help. I will continue to refer anyone I cross paths with that are in need of your services,
Marco Island, Fl.
Date of Posting: 29 March 2012
Posted By: Bill Young
Marco Island, Fl
My watch was in dire need of some care. Jeffrey told me everything that needed to be repaired, explained all the details very thoroughly and did the work very professionally and made me very proud to have found this doctor to make it brand new!! Thank you
Date of Posting: 27 March 2012
Posted By: Bruce
My Men's Rolex Presidential, with a blue dial, was given to me as a Christmas gift this past Christmas. My mother was given an "identical" women's super presidential, but the blue dials didn't seem to match very closely. The watch had a few chips in the top right corner of the crystal, the blue watch dial was slowly flaking off, and the hands were faded as well. Being a perfectionist I wanted the watch repaired, so I went searching. I came across the Rolex doctor and submitted a request for an estimate on a Saturday night, around 8 P.M.. I expected to hear back sometime later in the week, but not more than 20 minutes later I got a call from none other than the Rolex Doctor himself, Jeffery, at 11 P.M. East Coast time. He asked me a set of questions about the watch, where I got it, and how old I thought it was. He told me he believed the watch to be an older model, but that wasn't what my fathers jeweler told him when he purchased the matching watches. At this point I was a little skeptical about who to believe. Jeff and I spoke a few more times throughout the week, but I was still nervous about sending such an expensive watch all the way across the country to a man I hadn't met in person. I ended up taking a leap of faith and sent him the watch, needless to say my family thought I was crazy. When Jeff received the watch he called me and told me the blue dial wasn't the standard "blue" color, but that he would do his best to match the color. I didn't think to mention it to him that I would actually prefer the standard blue color to match my mothers watch, but I guess I figured he knew best. After about three weeks I gave Jeff a call and he said it was going to take another three to four weeks to match the color. At this point I was a little nervous about whether or not I would ever see the watch again. Sure enough about three weeks later I get a call from Jeff, but he says "I have some bad news.". At this point I expected to here I "lost your watch", but instead he said to me "The other blue was too hard to match, so I just returned it to the original color to match your mothers watch, is it alright if I send you a few pictures". Not more than 5 minutes later I received a few pictures of the watch from Jeff. To say the least I was stunned at how new the watch looked. When I received the watch in the mail my mouth hit the floor. I can't help it but every time I look at the watch now I can't help but smile. My father was stunned at how much better the watch looks and how well it matches my mothers watch. Needless to say Jeff did an AMAZING job. I will be sending him my Tag Heuer next and my Rolex from here on out. He has earned my business for as long as I own this watch, and my family will be sending him theirs for any future servicing or repairs. Jeff I can't thank you enough, you truly are the Rolex Doctor.
Date of Posting: 15 March 2012
Posted By: Stephen Comeau
Operations Engineer, Fairfield, Ca
I bought my first Rolex back in 1993 and I truly love this watch, it has great sentimental value to me. Unfortunately, I never serviced the watch and the crown on my Rolex Explorer became worn, water got into it and damaged the mechanism. I took it to several watch repair specialists who told me that it had extensive corrosion inside and it would need an entirely new mechanism. My wife found the rolex doctor on line and since I was taking a business trip to Miami I decided to call and make an appointment with Jeffrey in his Boca Raton, FL store. He took the time to explain everything that was wrong with the watch, what he would do to repair it and how to take care of it once I received the watch back from him. Jeffrey put me completley at ease, and I felt confident entrusting my watch to him. He told me the repairs would take two month and that I would be completly satisfied, and he was entirely right I was ecstatic. To my surprise the watch was done in only 3 weeks, and it came back almost better than new. I am elated with how wonderful my watch looks. I truly appreciate the wonderful work Jeffrey has done and the time he took to explain step by step what needed to be done and how to maintain it now in excellent working condition.
Date of Posting: 27 February 2012
Posted By: Alex Benner
We have had this Rolex in the extended family since 1957, Recently as the caretaker of the Rolex it stopped working, the years, tropics for a while, moisture had taken it's toll. I took it to the local jewelers and Rolex watch experts in CT and NY but all said this is not just a cleaning but more and Rolex does not keep making parts on their older watches. I had seen Jeffrey's website for Rolex Doctor early on but I was a little anxious about mailing this precious watch but Jeffrey put me at ease right away. I figured the cost to get the Rolex back to excellent was going to be significant but it is a lifetime investment and being the caretaker I was going to do what I had to for it to work again. Jeffrey the Rolex doctor delivered in every way I can think of Security, Confidence that he can do the job, access to the key parts, He estimated the cost to get it back to excellent and it was fair, he delivered on all Above. Thank you Jeffrey, the Rolex Doctor, the watch looks great and working superb.
Date of Posting: 16 February 2012
Posted By: George B
George B, Darien, CT
Jeffrey Harris is truly the consummate professional! He has been servicing my Rolex (and other fine watches) for years. There is no one more honest and knowledgeable when it comes to these very fine timepieces. His prices are most reasonable and all work is always guaranteed.
I wouldn't trust anyone else to touch my Rolex!
Date of Posting: 13 December 2011
Posted By: Kathy Linden
Boca Raton, Fl
The RolexDoctor.net is extremely professional, the quality of his work is much better than previous repair work I have had done. Compared to other Rolex Repair quotes, the pricing was much more reasonable. I will be extremely likely to recommend the services of Jeffrey Harris, The RolexDoctor.net to friends and family, he does very good work. I Will be using his services again early in 2012 for my wife's Rolex. Charles Murphy Jamestown NC
Date of Posting: 10 December 2011
Posted By: Charles D Murphy
I came home from work and found out that my 3 y.o. son dropped my watch and cracked the lens on my Rolex. I went online and found Jeffrey, the Rolex Doctor. I called him and he assured me that he would fix it and make it look brand new again. I was very hesitant to send it all the way to Florida when I can take it to a local jewelry store who can do the same thing. After research and continuing to talk to Jeffrey, I sent my watch the next day. Six weeks later, I received my watch Fed-ex. I can't explain how much I appreciate the great job Jeffrey has done! He was NOT lying about making it look brand new again...the scratches and dirt in between are gone!!! I can't be happier and satisfied with the work he has done.
Jeffrey takes pride in his work and enjoys what he does. He is very trustworthy. This is the type of person who you should allow to touch your ROLEX! The price was very very reasonable! I thought for sure it would cost much more, but he came back with a lower price than I anticipated.
Thank you, Jeffrey for the superb job you have done! My 9 y.o. Yacht Master looks like it came off the show case.
Date of Posting: 02 December 2011
Posted By: Thao Tran
Jeffrey Harris; The Rolex Doctor did a great job of servicing my Rolex Explorer II. This was my first experience having my Rolex serviced after purchasing it several years ago. The whole process was seamless and Jeffrey took care of a minor issue with the watch after it had been serviced. I am a very satisfied customer and would be happy to recommend Jeffrey to my family and friends!
Date of Posting: 20 November 2011
Posted By: Syed F, Ahmed
I had a minor problem with a watch that Jeffrey Harris had repaired some months previously. I sent it back in, received it back promptly in perfect working order. The Watch Store (TWS) consistently offers superior service at fair prices, courteous communication and backs up their work. A+
Date of Posting: 25 October 2011
Posted By: Jeffrey Graver
Retired Business Owner, Boonville, NY
My watch looked like it had been run over before sending it in for a repair. I wore it 24 hours a day for 5-6 years. It stopped running one day and I was considering a new watch when a friend told me about Jeffrey's website. I looked it up and was impressed. I contacted him and when Jeffrey said he could make it look like new I was a little skeptical; but as he came very highly recommended I decided to proceed. Approximately 5 weeks later when I opened the package and saw my watch, I was thrilled, it really is a new watch. He replaced all gaskets, crystal, and the hands with original manufacturer parts. I show it to everyone and they can't believe that it is the same watch. I will recommend The Rolex Doctor to all my friends. Thank you Jeffrey for taking such great care of my fine watch.
Date of Posting: 11 October 2011
Posted By: Suse W. Fitzpatrick
Bonita Springs, FL
I just received my collectible vintage Rolex Submariner that you repaired and restored. I am very happy with it, it looks brand new. I am so pleased that I found your company when I searched Google for Rolex Repair. You provided excellent service and fantastic communication. Every time I called, you answered all my concerns. I will recommend you to everyone I know, family, friends, and neighbors; that's how happy I am.
Thank you so much.
Date of Posting: 22 September 2011
Posted By: Don Libal
I can't recommend Jeffrey Harris, the Rolex Doctor enough as a repair source for Your Rolex Watch. He repaired and refinished my Rolex and now it looks and runs as good as the day I bought it 18 years ago.
I found two Rolex repair companies on the internet. I called the first one, and I couldn't get past the UN-knowledgeable person that answered my call. So I called Jeffrey and it was clear that he understood the workings of my Rolex watch, he told me what he would do, and how much he would charge me. I was apprehensive about sending an expensive watch to a company that I found on the internet, but I Needn't have been. Jeffrey not only repaired it, but refurbished it to not only work good, but to look brand new again.
Thank you Jeffrey - The Rolex Doctor in my book from now on.
Date of Posting: 21 September 2011
Posted By: Robert Murphy
Retiree, Venice, FL
Thank you for treating my watch as if it were your own. I sent you my 1975 Rolex Submariner for a simple service and you talked me into a complete overhaul - thank goodness. The watch was not keeping time and had condensation under the crystal. This is a watch worn daily and has taken alot of abuse and also never properly serviced since 75'. Jeffrey - you kept calling me and letting me know the problems you found within the watch. Although skeptical at first (I must admit), I trusted you with a timepiece that will be handed down within our family. You delivered my watch along with the original parts replaced and I cant be happier. My Rolex looks better than I can ever remember and is keeping perfect time.
Jeffrey - Thank You Again
Date of Posting: 10 September 2011
Posted By: John Hoy
I purchased a used Rolex Submariner about eight years ago and have worn it daily. I never had the watch serviced, as it had always run fine. It recently began accumulating condensation under the crystal, which gave me a reason to bring it in for a complete overhaul. I located RolexDoctor.net online and then visited the shop in person to have the watch evaluated by Jeffrey. He told me the watch was actually 16 years old and had probably never been serviced. He recommended the watch be completely overhauled and provided me with a reasonable cost estimate.
After obtaining the appropriate relacement parts and cleaning the watch twice, I received the watch back from Jeffrey ten weeks later. It looks and runs like a brand new watch! Jeffrey's craftsmanship is amazing and I would recommend his services enthusiastically!
Date of Posting: 18 August 2011
Posted By: Scott McCollum
Having been through the maze of "experts" in securing someone to repair my Rolex, I drove to Jeff's shop and gave him my watch as well as a brief history of repairs. This included changing batteries twice (there is no battery), having it cleaned (case was never opened), and much more b.s. Long story short, he completely overhauled my watch (this was back in December, 2010) and when I received it, I couldn't believe that it was mine as it looked as good (if not better) and ran as well as the first day that I received it. He is trustworthy, the ultimate in professionalism, and simply, worked magic on my watch. I am grateful...
Date of Posting: 19 July 2011
Posted By: Nancy
I sent Jeffrey my 20 year old Rolex in pretty bad shape. Water damage and the works. He gave me an upfront estimate, made sure that I understood all that they were going to do to the watch. And when I got it back I thought they had made a mistake. I couldn't believe that it was my watch. It was absolutely beautiful! Wonderful job. Only one person will have my business from now on.
Date of Posting: 11 July 2011
Posted By: Stan Leffew
The RolexDoctor.net made my Rolex run and look brand new.Jeffrey is the one i trust to work on my watch. Thanks for a wonderful job.
Date of Posting: 24 June 2011
Posted By: Robert Stanks
I recently acquired a 1966 GMT Master from a dear friend. The watch has spent the last few decades of its life banging around in a junk drawer. After searching the web, I decided to give Jeffrey a call. Talking with Jeffrey is like talking to an old friend. He not only answered all my questions about this GMT,my first Rolex, but always has a little life story to add to the mix. He has an extensive network of sources and found all the parts for my watch, which he says is a very rare model. He kept saying I would be surprised at the end result. After 35 years on the road I am not easily impressed. AAHHH....but Jeffrey WAS right!! He took a broken and battered paper weight and transformed it into the magnificent timepiece it is meant to be!!! I am sure he and I will do business again. To Jeffrey.....many,many thanks!!!
Date of Posting: 27 May 2011
Posted By: Charlie Law
Long haul trucker, Shakopee,MN
I had purchased my wife a Rolex approximately 10 years ago. Although she loved it, several years later it stopped working and after a repair that again resulted in a malfunctioning watch, the watch was unused for several years. I considered selling it for a loss. Instead I sent the watch to Jeff, the Rolex Doctor. He discussed what his plans were for evaluation and for fixing the watch. I also wanted to switch to a pink face with diamond indicators to make the watch nicer and for it to be consistent with my wife's shabby chic shop, Tickled Pink. Jeff did an amazing job on repairing the watch! My wife was thrilled. The watch looked better than new and is nicer than any watch that I could have purchased new for her. She wears it everyday and the value of the watch increased tremendously subsequent to Jeff's repair and reconstruction. I would recommend Jeff to anyone who is considering a Rolex repair or a repair of any fine piece of jewelry. Sincerely, Gregory L. Boris, DO, Chairman, Dept. of Emergency Services, Griffin Hospital, Derby, CT.
Date of Posting: 18 May 2011
Posted By: Gregory Boris, D.O.
Emergency Medicine physician, Connecticut
I was very pleased with the service from the Rolex Doctor. Jeffrey made sure I understood the work that was needed on my watch. We spent quite a while on the phone and it's reassuring to know there is someone on the other end who really cares about your watch. Dropping a watch off at my local Rolex jeweler seems so impersonal by comparison. The watch came back looking great, even better than when it had been serviced by Rolex! Jeffrey definitely offers a great service at a great value.
Date of Posting: 16 May 2011
Posted By: Chris Colombo
I am an engineer, Marlborough, Connecticut
I've had my Rolex Sea Dweller since the 1980's. I sent it to Jeffrey with a multitude of problems, and he kept me up-to-date with times and status of repairs. My watch now looks and runs better than it did when it was new. I cannot say enough about these guys. The only thing they should do is change their name to THE ROLEX WIZARDS!!!!!!
Date of Posting: 03 May 2011
Posted By: Harry Spears
Retired USN; currently a communications officer with the Clewiston Police Department, Clewiston, FL
Just another quick thank you to the Rolex Doctor! Six months after receiving my 50 year old Date-Just back from Jeffrey, my watch still looks and runs like new. Thank you again for returning this family heirloom to me in such great shape. If you are in need of watch repair or servicing, look no further; there is no one better than the Rolex Doctor.
Date of Posting: 21 April 2011
Posted By: James Christie
Attorney, Anchorage, Alaska
I have had my ladies Rolex about thirty years. Ironically, I was working at a store that was a Rolex dealer. I never really did a major servicing. The crystal had cracked and I never replaced it. I am a scuba diver, and this watch had been on hundreds of dives, most with a cracked crystal. Finally, after a December dive, I could not reset the time any more. Knowing that any jewelry store around town would sent it to Rolex which could take forever and would cost too much for my budget, I searched the web. When I found Jeffrey's website, I felt confident he knew his business. After I sent it to him, it was a challenge to find the parts and fix and clean the many things it needed. When the watch came back, I was very pleased. It looks and runs like a new watch, and I feel his price was very reasonable.
Date of Posting: 18 April 2011
Posted By: June Jefford
I am a teacher., Albuquerque
Our watches are 27 years old, so when Jeffrey told me they were completed and he would be sending them back, he also said we would be so pleased, but I didn't realize HOW pleased we would be! I told him "did you send us new watches"? That's how fantastic they looked! Not only did they LOOK fabulous, they are running like new! Every little scratch was gone and the bracelet clasps are nice and tight, the new crystals just sparkle, unlike what we sent to him! The bracelets are also like new! An additional bonus is the knowledge and history of your watch that Jeffrey will share with you. We will definitely be sending our watches to him again when they need a check-up!
Date of Posting: 18 March 2011
Posted By: Jacqueline Stratton
Coeur d'Alene, ID
I, like others before me, researched Rolex repair pretty thoroughly. I came across Jeffrey's website and was impressed with the detail of the information and the testimonials, but still a bit apprehensive about trusting an online website. So, I called, and was put through to Jeffrey Harris, who quickly put my fears to rest. He spent as much time as I needed to gather the information I needed to feel comfortable enought to send two Rolex's to him. He was straightforward with the cost involved so there were no "oh, by the ways". He has given us the personal service that is so rare these days. He was truly a pleasure to talk to!
Date of Posting: 18 March 2011
Posted By: Jacqueline Stratton
Coeur d'Alene, ID
After a short but reassuring phone conversation with Jeffrey, I mailed my Explorer II to his business in Florida. As promised, the watch was returned fully repaired and looking like it did the day I purchased it 18 years prior. Thanks Jeffrey for a great job!!
Date of Posting: 18 March 2011
Posted By: Thomas Montgomery
COO of New England Footwear(GoLite Outdoor Brand), Newmarket, NH
I called Jeffrey after I dropped my Rolex Datejust and did a real number on it. After telling him how it was broke he gave me an estimate and arranged for a Fedex delivery. After he examined it, there were more issues with it which I did not doubt. He promised he would return it looking brand new - which it did! He even buffed out all the scratches in the band. He put alot of time in the repair - which shows that he put great care in fixing it. It did take some time but well worth it!
Date of Posting: 16 March 2011
Posted By: Wendy Lorah
While researching where to get my Rolex DateJust serviced and repaired, I ran across Jeffrey's website. After reading a few of the testimonials, I was unsure if Jeffrey was as good as everyone said he was. I submitted an email inquiring about his services and he called me on the phone to discuss the problems I was having. Within just a couple of minutes, I was convinced that Jeffrey was an expert. While on the phone, he gave me a price to service and repair my watch. I shipped it to him and within a few days he called me and explained that there was another issue that he found that we had not discussed. Jeffrey stood behind the original price he quoted me and fixed the watch.
I recieved my watch back today and i can say that it looks BRAND NEW!!! Do not hesitate to call on Jeffrey, he has the honesty, integrity, and expertise that customers look for everyday.
Date of Posting: 08 March 2011
Posted By: Jeff Sumner
Plant City, Fl
I sent my Rolex to Jeff after the main spring broke. The piece was 62 years old and an uncommon variety. Jeff spent months searching for parts and was able to dig them up in the most unexpected places. He kept in touch with me throughout the search and oftentimes his personable attitude turned our phone conversations into friendly chats. He even gave me some advice on my personal job search! My watch came in a few weeks ago and works beautifully. Jeff restored a piece of history when he repaired my watch, and I'm thankful to have come across him. He's a true craftsman with a genuine love for what he does.
Date of Posting: 24 February 2011
Posted By: Janette Yaw
My dad's Men's Rolex DateJust had served him well for decades. Sixty years later, this watch was no longer able to keep accurate time, running too fast. Jeffrey had the patience to uncover the root cause of the problem. It was subtle; turned out to be a non-Rolex counter-balance that started to go bad swapped in by a nefarious workman during the watch's history. The Rolex Doctor took no short cuts in time or expense to restore the watch in spite of the fact it had been mishandled by some crafty dude in the past. Jeffrey operates with the skill of master craftsman and the integrity of an honorable old-world jeweler.
Date of Posting: 03 February 2011
Posted By: Mike Fong
San Francisco Bay Area
My fiance's Corum watch was in such disrepair. It had stopped working with moisture under the crystal. Although, my fiance would take his watch to local well known jewelry stores for repairs and batteries, we found that they did not have the expertise and unfortunately, added to the watch's seeming demise. It was a good day when a friend told us that Jeffrey was a master watch repairman and we opened his website. Our effortless journey ended last week when we received the watch from the RolexDoctor. Ripping open the package, we looked at the watch inside and gasped. The watch looks and works as if it was brand new.
Thank you, Jeffrey! We are sincerely happy with the excellent service we received and have been telling our friends about your website. Continued success! Lynn Hamilton and Bruce Klein
Date of Posting: 26 January 2011
Posted By: Lynn Hamilton
Corum watch fans, New Haven, CT 06511
I am a retired Bureau Chief from the New York City Department of Correction. Being a career law enforcement executive I was reluctant to place my watch in the mail sight unseen. After doing some research on Jeffrey I felt more secure to do this and when my watch was returned it actually looked better than the day I purchased it. Excellent and I would recommend him to anybody.
Date of Posting: 23 January 2011
Posted By: Peter Curcio
Retired Bureau Chief New York City Department of Correction, New York
I would like to say thank you and also how much I appreciated the expert watch repair plus exceptional customer service I received in the repair of my wife's watch. Everything I was told was right on the money including time frame and cost. The watch looks brand new and I personally, as well as my wife, want to extend a Big Thank You to Jeffrey for his professionalism and Great Service. I will use them exclusively in the future.
Date of Posting: 14 January 2011
Posted By: MIchael Brusa
Fort Worth, Texas
Jeffrey is absolutely a true pleasure. You will never regret using him for repairing, servicing or purchasing a new watch! I had the face replaced on my Rolex and he also serviced the watch. It looks absolutely beautiful and it is like new. I also bought my husband a Rolex watch this holiday season and he was so shocked and thrilled. Jeffrey was a pleasure to deal with and I know he gave me the best possible price. When I had achilles tendon surgery and my leg was in a cast, Jeffrey delivered my watch to my car so I wouldn't have to go inside his shop. I would never buy or have a watch repaired anywhere else and I recommend that you do the same. He is extremely knowledgeable and he is the best!
Date of Posting: 03 January 2011
Posted By: Elaine Savader
Just testing the great new testimonials component, now you can upload a photo as long as it is not larger than 250 meg (that is a pretty large image) also the photo should not be greater than 640x480 pixels width and height.
If you have already submitted a testimonial and would like to show off your watch or your portrait, email a photo to me at firstname.lastname@example.org and I will include it in your previously submitted testimonial, or you can just submit a new testimonial.
Thanks for your continued patronage.
Date of Posting: 30 December 2010
Posted By: RolexDoctor Administrator
Expert Rolex Repair, Palm Beach County Florida
Jeffrey offers a great Rolex service and treats you like he is is your personal watchmaker. My wife's Rolex was repaired and returned looking like new - it was 20 years old. He talks to you or returns your call promptly. I highly recommend the Rolex Doctor for any watch servicing and his pricing is very competitive.
Date of Posting: 12 December 2010
Posted By: Michael Kennedy
Air Show Pilot, Lebanon, TN
I was seeking an alternative to the long and expensive official Rolex route when I needed service and an overhaul for my Rolex Datejust. Well, Jeffrey was just the ticket. In addition to repairing it, be also refinished it -- and my 43-year-old watch literally looks (and runs) better than brand new. His passion for fine watches is clear!
Date of Posting: 01 December 2010
Posted By: Steven Brown
I sent my 26 year old Seadweller to Jeffrey with a broken bezel, dents, scratches and the usual problems relating to an older watch. I received the watch a few days ago. Jeffrey is a magician. Were it not for the fading matte dial which I would never give up, I would not have recognized the watch.
Date of Posting: 29 November 2010
Posted By: Roy Boyd
Jeffrey and his team refurbished my grandfather's 60 year-old Rolex to a beautiful and working condition. The watch looks fresh and new. The work is excellent and would make my grandfather proud!
Date of Posting: 29 November 2010
Posted By: Anthony Kilian
Executive Producer, Overland Park, KS
A dear friend of mine left me her Rolex when she died from cancer . I had it for over a year and knew that it needed to be serviced, but did not know who to trust. I found the Rolex Doctor, Jeffrey Harris, on the internet and glad that I did. Turns out, the watch was 25 years old and had never been serviced. The price was reasonable and now the watch runs like new and looks like new.
Date of Posting: 23 November 2010
Posted By: Linda
I wear my Rolex every day and had banged it up in the course of my work. It had not been serviced in about 20 years. When it suddenly started running slowly and then stopped, I found the Rolex Doctor website. Jeffrey Harris delivered exactly what he promised--I got my watch back looking like new and running perfectly. I have another rolex that was my father's that also has not been serviced in 20 years or more. I will be sending it to Jeffrey for service this week to keep it running well. In a world where "good enough" is too often the quality we receive, Jeffrey Harris delivers excellence.
Date of Posting: 21 November 2010
Posted By: Jeff Graver
My Movado watch needed repair since the crown and stem broke on it. I was referred to go see Jeffrey at The Watch Store at the International Jewelry Exchange since he was the expert in watch repair. I went there today and he fixed my watch perfectly. I can't begin to tell you how glad I am to have found out about him. I appreciate his professionalism and would recommend him highly. Thank you again !
Date of Posting: 10 November 2010
Posted By: Diane Barrs
Boca Raton, FL
I saw Doctor Rolex this Spring on the net and called him and he was very convincing that he could make my 20 year old Rolex all gold submariner look like new. I was reluctant to send it to a stranger on the phone. So I stopped by in person late September and discuss what he would do with it and he inspected it and I felt confidant he could be trusted with it. I flew back down from Michigan a week ago and picked it up and WOW !! It was amazing !! I used to wear it everyday for every activity under the sun. I now don't dare wear it as much just to keep it looking brand new like he made it. It really needed a lot of work and he was very fair in his price and I have told at least 10 of my Rolex wearing friends and they are all glad they now have a trustworthy great watch repairman to send it to. Don't hesitate to trust him with your prize posession of a watch.You will be pleasantly surprised !! Thanks Again !! Never Retire Please ?
Date of Posting: 06 November 2010
Posted By: Tom Boluyt
I had a 27 year old Rolex Ladies DateJust that I had "rode hard and put up wet"--literally. I sent it to the Rolex Doctor for an overhaul, which Jeffrey agreed to fix for a very reasonable price. But I "lucked out" when I inquired about upgrading. Jeffrey offered me a great trade-in on a beautiful, newer version. He went above and beyond the call of duty. My new watch arrived in meticulous condition. It is beautiful, runs perfectly and looks brand new! It sparkles! Jeffrey was but a phone call away and always easy to get on the phone. The Rolex Doctor is the ultimate in professionalism, honesty and craftsmanship. Thank you Jeffrey!
Date of Posting: 01 November 2010
Posted By: Jane Belazi
Assistant District Attorney, Midland, Texas
I received my watch today in incredible condition. It looks newer than when I got it. I imagine that Jeffrey set the time when it left his place and it was still running at the exact same time when it got here (I guess that's no surprise to Jeffrey, but it was to me). Thanks so much for getting my watch in such a brand new condition.
Date of Posting: 28 October 2010
Posted By: Ann Williamson
I can't say enough about Jeffrey the Rolex Doctor! My grandfather left me his 1950's era DateJust a few years ago. The watch had been "serviced" by our local watch "expert" several years before, and when it came to me, the watch was losing 7-9 minutes a day, and was very much showing its age. I then absentmindedly submerged it into our pond, and was horrified to find that a good deal of water had made its way inside. I immediately took the watch to our local Rolex dealer, who assured me that it could be repaired, but that time was of the essence. 4 weeks later, I learned that Rolex had returned the watch without repair because of its age. I found Jeffrey on the internet, and despite some reservations about sending a family heirloom to a complete stranger on the other side of the country, I decided to take a chance and see what Jeffrey could do. I just got my watch back and could not be more pleased! It now keeps perfect time, and looks absolutely incredible! Seriously, my 60 year old Rolex looks brand new. Thank you Jeffrey! You have made a customer for life, and I will recommend your services to anyone in need of the best.
Date of Posting: 26 October 2010
Posted By: James Christie
Attorney at Law
Jeffrey is a true craftsman and one of the best internet businessmen I have found. Jeffrey emailed me a UPS shipping label and had them pick it up at my house. Once he received the watch, he contacted me and explained what was required to bring my watch back to like new condition. He gave me an estimate and even though it required an additional part he stayed with the original quote. He kept me informed throughout the repair process. My watch looks new and keeps better time now than it ever has. I do not hesitate to recommend him to all my friends.
Date of Posting: 19 October 2010
Posted By: Gary Abramowicz
Retired Structural Engineer, Tennessee
I found Jeffrey via the internet when I needed to have my watch serviced after getting water in the case. I have to admit I was a little tentative about sending my watch to someone whom I had no knowledge about. From the beginning, Jeffrey provided the highest level of customer service, by answering all my questions and helping with the shipping process. As soon as he received my watch, he took it apart and called to let me know what was required. After sending it back to me, he followed up by phone to make sure I was satisfied with the work. I feel like I'm wearing a brand new watch. The case and band were polished and any little nicks and scratches are gone. My watch is running beautifully and I couldn't be happier with the total customer experience. And I probably saved several hundred dollars by not sending my watch to Rolex!
Date of Posting: 02 October 2010
Posted By: Debbie Lewis
Jeffrey's quick response and attention to detail are top notch. Every step from shipping, the quote and updates on the repair process were completely explained. I had major repairs done. Today my beautiful Rolex is like the day I bought it. Thank you Jeffrey, the Rolex Doctor.
Date of Posting: 30 September 2010
Posted By: Becky Wiese
South Padre Island, TX
There is a section in downtown Chicago called "Jewelers Row" where one can buy and sell jewelry as well as have it repaired. I have done all three there, but rather than walk to Jeweler's Row, I sent my Rolex to Jeffrey in Florida for repair, and I am glad I did. Jeffrey's knowledge, patience and integrity are good reasons to do business with him.
Date of Posting: 16 September 2010
Posted By: Jeff Brown
I have a 15 year-old Rolex with a quartz movement that needed a new battery. The last time I needed a battery I shipped it off to Rolex who charged over $300 and kept it for a couple of months. My wife took it in to a local jeweler who said they could ship it off to Rolex and the cost would be $495. I found the Rolex doctor on line, called the toll free number, and talked to Jeffrey. It was $75 plus shipping, and my watch was out and back in less than a week. It's working perfectly and looks great.
Jeffrey kept me informed every step of the way including a follow up call after I got it back to be sure I was satisfied. I could not have had a better experience. Jeffrey is the best.
Date of Posting: 27 August 2010
Posted By: K.C. Caldabaugh
Ponte Vedra Beach, FL
I have the most respect for Jeffrey, his integrity speaks for itself and separates him from the pack. I had emailed him and he called to give me a quote then he called to keep me updated through the whole process which he said he had to do two times because my watch is a vintage 1966 Day/Date and he had to change a lot of parts the wait was well worth it. I just had a call from him last night a month after the repair and he wanted to know how my Rolex Diamond Presidential was doing? How's that for going beyond the call? Right On Jeffrey.
With Aloha, Glen.
Date of Posting: 13 August 2010
Posted By: Glen Masaki
Senior Cable Splicer local Telephone Company 25 Years, Honolulu Hawaii
Jeffrey is the real deal. I, too, had reservations about sending my watch based upon an internet advertisement. Set those fears aside; Jeffrey is a true craftsman and a man of integrity. He keeps you informed throughout the repair process. My Rolex got water in it - still don't know how - and it needed a lot of parts. Jeffrey gave me an estimate and even though it required some additional parts he stayed with the original quote, which was less than quote I received at a well known hometown shop. To my amazement, Jeffrey calls and follows up after he repairs your watch. He wants you to be satisfied. My watch keeps better time now than it ever has. I will not hesitate to recommend him to all my friends with fine timepieces.
Date of Posting: 02 August 2010
Posted By: Mark Font
Attorney, Houston, Texas
I have just received my Rolex Day Date watch that I sent for major repairs. The watch is perfect, and I can't begin to express my praise for Jeffrey and his work and his concern to keep me informed as to the progress of the repairs. If you need watch repair, it's the RolexDoctor you need to see. It's got to be one of the best decisions I have ever made on an internet transaction.
Thank you Jeffrey a.k.a. RolexDoctor.net
Date of Posting: 30 July 2010
Posted By: Bill Cox
Retired Car Dealer, Tulsa , OK
For me, on every level, I give the Rolex Doctor the highest accolades. The workmanship could not be better. The watchmaker is personal, his communications superb, and he loves and takes pride in what he does. The cost of his work is extraordinarily reasonable, and one feels that one is receiving the highest quality service anywhere. I just received my Men's Rolex Datejust today after having it with the Rolex Doctor and it is exactly the way it came to me when it was new. Thank you.
Date of Posting: 21 July 2010
Posted By: Graham Schweig Ph.D.
Newport News, VA
I started having problems with my Rolex ladies Datejust not keeping time- I took it to a well known Rolex dealer right outside The Woodlands Mall for repair and I was charged about $700. The very next year I had to take it in again because it just kept losing time, then I ended up dropping it and breaking the crystal. I took it in to another jeweler in the woodlands mall and they did a major overhaul and changed out the crystal as well. Once again within a year the watch started to lose time. This time I searched High and Low for a True Professional to fix my watch. I wanted it running right and I didn't want to have to be sinking $700 a year just for my watch to work right. Jeffrey Harris (RolexDoctor.net) took a while with my watch because he said he had a lot of kinks to fix with it, I recently got the watch back and it is keeping time wonderfully!- My husband also purchased a Custom Diamond Bezel from Jeffrey to put on my watch, my watch looks awesome and his price on the bezel is a lot less than we had seen before. I had my reservations about shipping my expensive watch to someone over the internet in Florida. But after looking him up on the Florida Better Business Bureau, and reading all his testimonials, I just knew he was the REAL DEAL!! For expert rolex repair, you will not regret using Jeffrey Harris!! THANKS JEFFREY!
Date of Posting: 20 May 2010
Posted By: Ana Correa
Spring/The Woodlands TX
I just had my partner's Brietling Watch battery replaced by Jeffrey. He was very professional, friendly and helpful. He got the job done and was efficient. Time is Money and he was able to complete the job while I waited. He has an excellent selection of fine watches. The Staff was equally as helpful. Kudos to The Watch Store, you've got my vote Thank You again:)
Date of Posting: 11 May 2010
Posted By: Gabrielle D'Agostino
Attorney, Fort Lauderdale, Florida
I searched online recently for someone to repair my twenty year old Rolex Submariner. I wore it every day and over the past couple of years it was starting to fail miserably, not keeping time and looking pretty beaten up. I didn’t want to get a new one. This is such a classic watch.
Unfortunately, the watch was running slow and was in general disrepair. I came across the Rolex Doctor site and the Rolex Doctor claimed he could perform miracles. A miracle was needed to restore this watch - that was for sure.
So, on a recent trip to South Florida I took my Rolex to the Rolex Doctor hoping he could assist me expecting he would not be who he said he was online.
I met Jeffrey. I was immediately impressed. He explained what he thought was wrong with the timepiece, what work needed to be done and in great detail how he was going to repair and restore the timepiece. Jeffrey knew exactly what he was doing and was very patient as he plainly and pleasantly explained the process. I had complete confidence he would do what he said he was going to do so we made a deal for him to repair and restore the watch and send it to me when it was finished.
A few weeks later a package arrived. I opened it. The Rolex looked brand new and seemed to be operating like a brand new watch. I was very, very pleased. The movements were all functioning without any sticking. All of the marks, bumps and bruises were gone.
It is now a few weeks later. The watch looks brand new and people ask if my watch is new. They are amazed it is twenty years old.
I proudly wear my new old Rolex every day.
My very special thanks to Jeffrey for restoring my watch to original.
Date of Posting: 29 April 2010
Posted By: Maxwell Zalev
I have a 13 year old Rolex Explorer. It got dinged and scuffed from normal everyday wear. I put it in my safe about 5 years ago because it started losing about 8 seconds a day. Finally I decided I wanted to wear it again. I did an internet search for Rolex repair and got VERY LUCKY in finding Jeffrey Harris at RolexDoctor.net. Jeffrey, the watch is BEAUTIFUL and running just great. Somehow you got all the dings out, and the watch LITERALLY looks like new! Thank you Jeffrey, and I will recommend you to everyone I can. Mike Knepley, Evergreen, CO.
Date of Posting: 17 April 2010
Posted By: Michael Knepley
retired mechanical engineer, Evergreen, CO
I am the owner of the Omega speedmaster ,I contact Jeffrey to repair it , it was fast and accurate ,excellent communication and best warranty ,they did an excellent job with my Omega.I would certainly use him again.
from Puerto Rico
Date of Posting: 15 April 2010
Posted By: Gilberto Bocachica
As a Rolex owner you may put off getting your watch serviced. You just do not know who to call. Go ahead and search the Web sites, the phone book ads, and talk to local watch shops. When you get all that info, then call Jeff at RolexDoctor.net . You will recognize a real professional that knows your watch. As a sworn law enforcement officer for thirty-seven years I believe I can spot the real thing when I see/hear it. Jeff is the real thing in Rolex service.
I have had my GMT Master for thirty-five years. After Jeff serviced it you would think it was brand new. I believe the only true bargain in this world is quality. It’s why I wear a Rolex. Talk to Jeff. You will be a customer just like me.
Sworn Law Enforcement Officer since 1973
Date of Posting: 17 March 2010
Posted By: Glyn Slay
Sworn Law Enforcement Officer since 1973, Volusia County, FL
Jeffrey, The Rolex Doctor, is one of a rare breed of craftsmen who are not only extremely good at what they do, but take an enormous amount of pride in their work. Jeffrey was able to salvage a vintage Rolex for me and was always very informative, courteous and extremely fair in pricing. I would recommend Jeffrey to anybody wanting first class service and expert craftsmanship.
Date of Posting: 29 January 2010
Posted By: John Goodroe
Over the past 30 years my wife and I had taken our rolex watches to the same service provider until we stumbled across Jeffrey the Rolex Doctor. We quickly realized that over time we had thrown our money away and paid much more than necessary for a substandard service. I now wouldn’t consider taking the watches anywhere else. Jeffrey is like a great car mechanic in that if you are fortunate enough to find a good one, they are worth their weight in gold.
Date of Posting: 01 January 2010
Posted By: David Quin
Grosse Ile, MI
I purchased a circa 1910 Sterling Silver Rolex at an estate sale. At the time of purchase it worked somewhat, but then it would stop. I took it to a local watchmaker who indicated that he couldn't fix it and that I needed to take it a specialist. Living in a fairly rural area, there aren't that many specialists, so I took my hunt to the Internet where I came upon Jeffrey's website. I contacted him via email and within an hour he gave me a call. I explained what the problem was (age of the watch, condition) and he indicated that he would like for me to send the watch so that he could give me an accurate estimate since the watch was so old. Jeffrey emailed me a 2nd day air label and I mailed him the watch. Once he receive the watch, he contacted me and stated that he could fix it. He quoted me what I considered a reasonable price and stated that if he had to do any repairs outside of the what he quoted to me I would not be charged further. Four weeks later my (now working) Rolex was returned to me followed up by a phone call from Jeffrey to make sure that I had received it. Jeffrey provides exceptional customer service and exceptional craftsmanship and I would highly recommend his services.
Date of Posting: 01 January 2010
Posted By: Karen Gallagher
Thank you so much for taking such wonderful care of both my wife's and my Rolex watch. As you can appreciate, we entrusted you to do, what to so many others seemed impossible. Not only did you repair both watches to their original state, but more importantly, you were both honest and incredibly professional in your diagnosis and assessment of what had to be done. In addition, your warm personality made both of us feel comfortable in entrusting you to do the job. I highly recommend your services to anyone who desires to deal with a true professional in every sense of the word.
Jill and Greg
Date of Posting: 05 December 2009
Posted By: Greg Bergman
Thank you so much for working on my Rolex! This was my mother's watch that was passed down to me and when it stopped working I didn't really know where to go? Then I found this site and they fixed my watch and it was back on my wrist in no time! 5 stars!
Date of Posting: 30 November 2009
Posted By: Brittany S
St. Louis, MO
This guy is the best!!
When I first happened on the Rolex Doctor website I was extremely skeptical. I didn't want to give my Rolex to just anybody, especially someone halfway across the country from me. I did a lot of research and found nothing but great things about the Rolex Doctor. I previously had been using someone local, a very reputable watch dealer. But, it consistently would start losing time and I was always told it needed a cleaning, and crystal replacement at a cost of $300 to $500 each time. After almost 14 years, I had tripled my investment and wished I could get it working well enough to just get rid of it. The watch was a money pit. I decided I'd try someone else and if this fails I'll replace it.
Jeffrey found tons of problems with my watch and knew what it would take to get it corrected. The price was very reasonable and the turnaround time quick. I've had my watch back for over 2 months and the time is perfect. It looks and acts like a new watch again. I'm so glad I found The Rolex Doctor. He's the only watch repairman I will trust.
Date of Posting: 02 November 2009
Posted By: Kathy Quin
Grosse Ile, MI
I must say, when I received my Tag Heuer back, I was amazed at how good it looked. It is about 9 years old and it was beat up bad. I thought it was a goner, but my wife found this website and after discussing it with me we contacted them. I got a call the very next day and it was a guy that said he was "The RolexDoctor". I gave him the model number and he told me almost exactly what we paid for it and when we purchased it. I told him what happened to it and he quoted me a price that I thought was very fair. So he emailed me a UPS label insured, and I sent it to him. When he received it, I got an email from UPS telling me it had been delivered, then a few hours later he called me to tell me what he determined. We agreed on the repair cost, and four weeks later I get another call to tell me my watch is on it's way back to Texas. Two days later my Tag Heuer arrives repaired like new with guaranteed authentic Tag Heuer parts and another 12 month warranty from the RolexDoctor himself. I'm real glad my wife found his website, I wish there were more people that did business like him. That was a no-brainer repair for us, now we have my Tag Heuer looking and working like new again.
Date of Posting: 21 October 2009
Posted By: Harold Bennett
We know Jeffrey for many years now. We trust him with all our more expensive watches -Cartier, Patek Philippe, Baume & Mercier, Piaget, Rolex, Breitling, Omega. We always feel well advised, well taken care of and that we can rely on his say and experience all the time... not a common thing our days. In a busy and crazy world, it is nice to find high quality of service at an affordable price. Thanks Jeffrey for your experience and your smile!
Date of Posting: 15 October 2009
Posted By: Sophie Janssen
When my Rolex started losing minutes every day I knew it had to be serviced - but as it was a very special gift from my father I worried and knew that I couldn't just leave it with any jeweler or watch repair company. I found the testimonials on Jeffrey's site to be sincere and his credentials to be top notch so I drove up to Boca to have the watch inspected. Jeffrey and his staff were very nice and put me at ease immediatly. My Rolex needed a complete overhaul and replacement of the crystal. I was happily assured that all genuine Rolex replacement parts would be used and that my watch would look as good as new - and it does! Jeffrey even took the time to carefully preserve the engraving my father had placed on the back clasp. Thank you for the attention to detail and keeping the process as stress free as possible for me.
Date of Posting: 28 September 2009
Posted By: Lisa Driscoll
Pembroke Pines FL
While playing professional football in New York, I developed quite a list of quality professionals. Many of those relations I maintain to date.
Upon relocating to Florida and being a "nut" for fine watches, I sought high and low to find a great watchman, to service my collection of Rolex and other fine watches.
While grocery shopping one day, I bump into a gentleman who sort of recognized me from my days as a "NY Giant"; he said "hey, aren't you #70" and I chuckled and replied I used to be that guy now I'm just Leonard.
Smiling; we exchanged some information. Over a 10 minute chat he began to tell me about his watch business and the services he offered. As it turned out it was probably the best 10 minute sales job turned success ever, for him and for me. Now I have what I consider to be the best watchmaker looking after all my fine watches, and he has me telling the world how great he is at what he does.
Jeffrey and his staff have serviced jewelry and watches for my family for 15 years now. He has become known as one of South Florida’s finest jewelers and watch enthusiasts. And with his new website, he is making his services available around the country.
My family and I love his work, swear by the service, and trust him implicitly with my prized possessions.
Thank you Rolex Doctor and your staff for all you do for The Marshall's.
Date of Posting: 08 September 2009
Posted By: Leonard A. Marshall
New York Giants - 3 time All NFL - 3 time All Pro - NFL Defensive Lineman of the Year 1985-1986 - Two Time Super Bowl Champion 1986-1990 - Louisiana Sports Hall of Fame 2008 - NFL Y2K Hall of Fame Nominee , Boca Raton, FL
When my everyday Charriol watch stopped working, I brought it to a local jeweler thinking it needed just a new battery. The inner mechanisms were ruined from water damage. Knowing it was beyond the scope of his work, the jeweler recommended the Rolex Doctor. The quote was fair and the repair was done on-time as promised. The watch looks brand new and works perfectly. For watch repair, Jeffrey Harris is the expert in his field!
Date of Posting: 08 September 2009
Posted By: Linda Lupo-Rodriguez
Boca Raton, FL
I just received my Rolex watch and it looks fantastic! I work in the watch business and coordinate watch repair for clients of a world renowned auction house. When my personal Rolex stopped running I contacted Jeffrey. His professionalism, honesty, and skilled workmanship exceeded my expectations. I thought the watch was beyond repair, but Jeffrey worked his magic and it has been brought back to life. Being in the watch business I am extremely skeptical when it comes to repair, but Jeffrey is unlike the others. I will be sure to recommend the "Rolex Doctor" to my clients for all their vintage Rolex needs. Thank you Jeffrey!
Date of Posting: 31 August 2009
Posted By: Courtney Carter
I did a search for "expert rolex repair", because I wasn't looking for just any watch repair site that either had no experience, or was just going to keep my watch for a few months and charge me an arm and a leg. I love my rolex Submariner; I really wanted an expert to fix it. So I do the search and this guy RolexDoctor.net comes up number 1,2,4,5,7 and then some, in the organic google results. It seems he has quite a few websites. So I read a few of them and it turns out he has some really nice sites and 40 years experience. Plus he is A+ with the Better Business Bureau.
I called the toll free number and a gentlemen took my number and said that "if I needed to speak with the Rolex Doctor, he would call me back soon"; so I thought I would never hear from him. But lo and behold, not twenty minutes later my phone rings, he says "Hello, this is the Rolex Doctor, you were on my website and had a question", now I'm really impressed, so I decide to see what he knows. I tell him my Submariner is ten years old and was serviced locally in 2005, but it is running slow. He runs through the possibilities with me after asking a bunch of what seemed like good questions. To make a long story a little shorter, he emailed me an insured UPS label and I packaged the watch and brought it to UPS. Two days later he calls me to discuss what he has determined as the problem and quotes me a price that blew me away. I spent twice what he quoted in 05. He had the watch back to me in just over 3 weeks and it is looking and running like new.
My sincerest appreciation to the Rolex Doctor, keep up the great work.
Date of Posting: 22 August 2009
Posted By: John Stewart
Jeffrey@RolexDoctor.net is a very honest person. He gave a very honest evaluation on a watch left to me by my father. Everyone told me it was not real and when I showed it to Jeffrey Harris he took the time to test the gold and let me know that it was real and even validated the diamonds as definitely real and of excellent quality.Knowing now that this was a fine watch, made a fantastic 35th Birthday gift for my son. Now we know it is well worth maintaining and it will remain a family heirloom.
Thank You RolexDoctor.net
Date of Posting: 21 August 2009
Posted By: Lucille Harap
Jeffrey; the Rolex Doctor has been servicing all of our watches for six years now, We drive from Marathon Key Florida three hours each way and the drive is well worth it. We wouldn't trust anyone else to fix our luxury watches.
Thanks for the years of great service,
Steve & Tami
Date of Posting: 27 July 2009
Posted By: Steve & Tami Edlund
Key Colony Beach, Florida Keys
I have been a client of the RolexDoctor for the past 15 years. Jeffrey's courtesy, professionalism, and competitive pricing has made me a fan for eternity (or at least until Jeffrey decides to retire - please----don't even think of that for a long time.) I would not think of going anywhere else. All work is completed as promised, and I have never been hit with a "hidden" fee. Thank you RolexDoctor for keeping my timepieces running and looking great.
Date of Posting: 22 July 2009
Posted By: Julie Krantz
Boca Raton, Florida
Jeffrey, the Rolex Doctor, is THE BEST bar none! My Rolex Datejust was running slow and had gotten water condensation underneath the crystal. I knew that I had to get it in for service and FAST-- the water can cause irreparable damage AND we were moving out of state. After contacting him via the web, Jeffrey called me right away, emailed me a Fedex label, and had my service done and back to me in record time. I was nervous to send my timepiece to someone I found on the internet, but he was WONDERFUL! Great service from start to finish. Rest assured that your timepiece will be in good hands and will return to you in better than new condition. I'll be using him and recommending him for many more years to come!
Date of Posting: 15 July 2009
Posted By: Lorraine Mallon
Myrtle Beach, SC
My husband has an Italian watch that required a battery. When a technician from another store tried to open the case, he broke the stem of the watch. As he was responsible for the break, he sent it to the head office in New York to be fixed. Two weeks later he notified us that "the watch could not be fixed, as parts for it were impossible to get". He was so sure that it could not be fixed that he said "if we can find someone to fix it, they would cover the costs".
We took it to Jeffrey, the Watch Doctor, and told him the story. His answer was "there isn't a watch that can't be fixed".
Within a week, he called us to pick up the watch. It was working perfectly and has been since that time.
Recently he cleaned and repaired my Rolex watch, and it is like new, and working like a charm.
I would recommend him in a minute,for any watch repair. He is simply the best.
Date of Posting: 06 July 2009
Posted By: Tyrral Prashker
Delray Beach Florida
When my 15 year old Tag began running erratically, I brought it to the Rolex Doctor for servicing. Not only was he extremely competitive in pricing but, the turn-around time was fantastic and the watch runs and looks better than new. I strongly recommend using Jeffrey for all of your watch repairs - he is extremely knowledgeable and very meticulous.
Date of Posting: 27 June 2009
Posted By: Andrew Zajac
Schaumburg, IL and Hollywood, FL
I would like to start by saying my watch is a gold,omega, automatic,w/calender, about 35/40 years old. It has been repaired a number of times in the past. It was just cleaned and refurbished by Jeffrey, @ the Rolex Doctor and I must say he did an expert job. The watch works perfect,and looks brand new. I would certainly use him again!!!
Date of Posting: 13 June 2009
Posted By: Howard Kerzner
Boca Raton FL
My watch collection could be included in museums of fine art. I know watches and I have a knack for precise attention to details. I demand perfection and often think I need a complete overhaul when I go to the Rolex doctor. He never takes advantage of me. My watches come back flawless for dramatically less than anticipated. It’s hard to find an honest man these days. I trust my prized watches with no other.
Date of Posting: 05 June 2009
Posted By: FRANK CID
When I found RolexDoctor.net, I knew right then, that they were going to fix my Tag Heuer watch. The website looks so professional and they are A+ with the BBB, put me at ease right away. I had so many problems until I got to them. My watch was a gift from my parents. They fixed it and I have not had any problems since.
Thank you rolex doctor
Date of Posting: 14 May 2009
Posted By: Kevin McCormick
I finally found a watchmaker that knows what he's doing. My Patek Philippe works like new. Thanks for a great website, keep up the good work.
Date of Posting: 10 May 2009
Posted By: Tahir Ahmad
West Palm Beach Florida
I fully endose the Rolex Doctor. The RolexDoctor.net has been taking care of my timepieces for several years. Now that he has a great website, I don't wait until I'm on vacation in Florida to bring him repair work. I just use his free estimate link on his website, and he emails me a prepaid Fedex label. Most recently my Tag Heuer was not working properly and the "RolexDoctor"; Jeffrey Harris, was able to quickly repair my watch at a competitive price.
Scott K , Buffalo, NY
Date of Posting: 09 May 2009
Posted By: Scott Krevat
Buffalo, New Yotk
"I'm a collector, and when I first used the RolexDoctor.net I was actually visiting friends in Boca Raton, FL while on a two week vacation. I bought a used Rolex that needed to be cleaned and serviced from an estate sale I happened to go to during my vacation. When I showed my friend my find, she suggested I take it to her watch guy at the International Jewelers Exchange that she uses. I really wanted to take it to the guy I use in CA, but I figured it can't hurt to get his opinion. Well to make a long story short, he knew just what I needed, the price he quoted me was great, and he said he will have it ready days before my flight was to leave. I let him overhaul my newest prized possession, and when I picked it up 5 days later, it looked like new and still works great. That was five years ago, he contacted me recently to tell me about his new website. Now I send him all my watches for service and new acquisitions for his overhaul services. Thanks for making a great website that I can send my collector friends to."
Date of Posting: 08 April 2009
Posted By: Terry M
San Francisco, CA
"I have a Cartier watch that nobody could quite fix right, it is quite old. Either it was runing fast, or it lost time. After sending it to the RolexDoctor.net, it finally works like new, and looks like new. This is my watch repair guy for all my watches now."
Date of Posting: 07 March 2009
Posted By: Dr. Richard Berkowitz
I have been using the Rolex Doctor for all my fine watch repair for years, long before the Internet was popular. I have never met a more conscientious watchman in all my years.
Date of Posting: 01 March 2009
Posted By: Leah Nixon
Luxury Watch Collector/Dealer, Weston, FL